Corporate Account Manager

2 weeks ago

Winnipeg, Canada Canad Inns Full time

**Job description**

**Basic Purpose**

A Corporate Account Manager is responsible for sourcing business and managing client relationships on behalf of Canad Inns, in accordance with financial targets and brand standards. A Corporate Account Manager is required to actively represent Canad Inns in local community and business organization and events, and act as a liaison between clients and Destination Centres.

**Key Accountabilities/Responsibilities**
- Develop and maintain prioritized prospecting of new accounts, local, regional and national clientele, using market information, resource and networking opportunities
- Demonstrate a high level of creativity personal commitment to achieving sales targets
- Timely follow up on all tentative business to ensure signed contacts are returned
- Follow up on potential sales leads to identify and positively influence decision makers to use Canad Inns services
- Establish and maintain relationships with industry colleagues to stay award of market trends, shifts competitor's product, pricing and positioning
- Prepares and executes highly professional proposals, agreements, presentations and correspondence
- Be fully versed and aware of all Canad Products and facilities carrying out site inspections as applicable while actively promoting Canad Inns
- Provides ongoing, current knowledge to internal and external guests to ensure quality assurance
- To assist in the development of personal annual sales targets/plans
- To attend and actively participate in all corporate sales meetings
- Collaborate with the VP of Revenue Management and other Sales Managers to determine necessary strategic sales approaches
- Ensure follow-up by passing leads to appropriate individuals with calls-to-actions, dates complete profile information, sources and so on
- Create RFP responses to potential clients
- Where necessary, support marketing efforts such as trade shows, exhibits, and other networking events and functions
- Handle inbound, unsolicited prospect calls and convert them into sales
- Overcome objections of prospective customers
- Emphasize product and service features and benefits of the Canad Inns, quote process, discuss credit terms, and prepare sales order forms and/or reports
- Enter new customer data and update changes to existing accounts in the client database
- Investigate and troubleshoot customer service issues
- Attend periodic sales training where applicable
- Appropriately communicate brand identity and corporate position
- Respond to customer service calls in a courteous and professional manner
- Address client inquiries regarding status of event, orders, payment, refunds, etc.
- Perform other duties as assigned

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