Customer Service/inside Sales Representative

3 weeks ago


Cambridge, Canada Edesia Full time

**Who We Are**

Edesia is a leading southwestern Ontario-based distributor of high-quality foods including local and sustainable fish, meats, cheeses and specialty products from around the globe. Low minimums and high service levels distinguish us from other suppliers. We are a team with a passion for the food industry and are currently looking to fill a maternity leave position with the possibility of long term employment.
- **A professional who has worked within the hospitality industry for a minimum of 3 years OR has direct customer service experience in a food-associated position is an huge asset**_

**Required Skills and Competencies**

**Culinary Knowledge**: A thorough understanding of food, ingredients and cooking methods, with the ability to suggest products to suit customer's specific needs.

**Computer skills**: Gmail, Microsoft Word, Canva, Mail Chimp, Social Media, Excel, data entry, producing quotes and invoices.
- Answering customer inquiries in a timely manner
- Making outbound calls
- Promoting weekly features
- **What sets Edesia apart from our competitors is our focus on customer service excellence**_

**Strong Collaborative Approach and Team Player Attitude**: Supporting the sales team in decision making with regards to features, specials and marketing

**Special Job Requirements**

Availability to work from home on some evenings and weekends. Some flexibility is required for this position

**Salary**: $43,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 3 years (required)

Work Location: In person

Expected start date: 2023-06-12



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