Catering Head of Sales and Customer Care
5 months ago
Overview:
**Duties**:
- Proficiency in providing a quick reply to customer requests for catering, questions, concerns, customer care, follow up and creating new exciting menus
- Event planning and management (all types of events).
- Manage and strengthen key customer accounts and build strong relationships.
- Analyze market trends and competitor activities to identify new business opportunities
- Oversee the sales process from lead generation to closing deals.
- Daily follow up with customers regarding their catering experience.
**Experience**:
- Proven experience in sales, account management, business development with excellent customer care skills.
- Strong ability to analyze market data and customer needs to drive sales strategies
- Familiarity with technology sales and customer service best practices.
- Excellent communication and negotiation skills
Joining our team as the Head of Customer Care and Sales offers a unique opportunity to work with a great team who take great pride in offering a truly unique catered experience while combining quality, taste and presentation all in one.
**Benefits**:
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Supplemental pay types:
- Commission pay
**Experience**:
- sales: 1 year (preferred)
- sales/customer care: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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