Operations Supervisor

3 weeks ago

Montréal, Canada First Capital Full time

First Capital [TSX: FCR.UN] owns, manages and develops grocery-anchored open-air centres in neighbourhoods with the strongest demographics in Canada. As one of Canada’s top employers, we foster a vibrant culture that ensures equal opportunity and well-being for all employees in a dynamic workplace. We are proud to provide rewarding opportunities to build meaningful careers in a fun and high performing environment.

**THE ROLE**:
The Operations Supervisor will be responsible for overseeing building operations and maintenance programs and services for an assigned portfolio of retail properties located in Montreal, QC. Reporting to the Director, Operations, the Operations Supervisor will ensure that assigned properties are maintained to the highest level of operational efficiency to support the delivery of “best in class” operations and enhance tenant relationships. In this role, you will be required to be available for on-call/stand-by and emergency call-out as needed. Regular travel throughout the area, a valid driver's license and a reliable vehicle will also be necessary.

**WHAT YOU WILL DO**:

- Maintain effective preventative and corrective maintenance programs for all HVAC, mechanical, plumbing, electrical and site services and oversee all maintenance activities. Ensure these maintenance programs are documented and performed.
- Coordinate tenders and supervise the performance of sub-contractors in the delivery of maintenance-related projects and program.
- Supervise maintenance and cleaning teams in the delivery of maintenance program while ensuring the prioritization of tasks and deadlines.
- Ensure materials and services purchased are authorized, cost-effective and obtained in appropriate quantities.
- Assist with the Annual Building Inspection.
- Assist in the annual budgeting process for assigned properties while ensuring budget compliance throughout the year.
- Oversee the repair and maintenance of operations equipments.
- Administer the quality assurance program to ensure delivered services meet or exceed contract requirements and follows standard operating procedures.
- Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environment, health and safety, and fire protection.
- Participate in special projects and take on other duties as assigned.

**WHAT YOU BRING**:

- Related experience in retail or commercial building operations or maintenance management.
- Knowledge of building operations systems including building automation, electrical and plumbing systems, HVAC, Fire Alarm and Life Safety.
- Knowledge of Environment, Health and Safety regulations and procedures, including national and industry codes such as WHMIS.

**WHAT YOU NEED TO BE SUCCESSFUL**:

- Must be fully bilingual in French and English.
- No two days are the same, and whatever the challenge, you are highly motivated to step up and problem solve.
- Adept at working independently while being a strong team player.
- Excellent written and verbal communication skills to effectively communicate with tenants, external contractors, internal teams and others.
- Strong attention to detail and time management skills to coordinate multiple, competing priorities and deadlines.
- Strong general computer skills, including knowledge of Microsoft Office Suite and willingness to learn new systems (we use Building Engines).

**WHAT WE OFFER**:
We invest in People. Along with our competitive compensation packages—we’re always thinking of new ways for our people to share in the company’s success. We are very proud to offer the following to our employees:

- Flexible Hours
- Remote workdays
- Company-matched savings plans
- Annual Wellness Subsidy
- Tuition & Development Program
- Employee Referral Program
- Rewards and Recognition Programs
- Paid time off during December holiday season
- Parental leave benefits

First Capital possède, exploite et construit des centres commerciaux à ciel ouvert rattachés à des épiceries, dans des quartiers caractérisés par les meilleures caractéristiques démographiques du Canada. Figurant parmi les meilleurs employeurs du Canada, nous favorisons une culture dynamique garantissant l’égalité des chances et le bien-être de tous les employés dans un lieu de travail dynamique. Nous sommes fiers d'offrir des possibilités de carrière enrichissantes dans un environnement agréable et performant.

**LE POSTE**:
Le ou la superviseur(e) des opérations a pour responsabilité de superviser les programmes et services opérationnels et d'entretien des immeubles pour un portefeuille de propriétés commerciales situées à Montréal, au Québec. Sous la responsabilité du directeur des opérations, le ou la superviseur(e) des opérations veillera à ce que les propriétés assignées soient gérées au plus haut niveau d'efficacité opérationnelle afin de contribuer à offrir les meilleures opérations possibles et d'améliorer les relations avec le

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