Hotel Clerk Supervisor
2 weeks ago
**Responsibilities**:
- Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs.
- Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff.
- Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary.
- Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports.
- Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill.
- Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest.
- Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties.
**Job Skills & Qualifications**
Required:
- High school diploma or an equivalent credential
- Two or more years of experience working in a hotel
- Strong attention to detail and ability to meet deadlines
- Commitment to delivering excellent customer service
**Job Types**: Full-time, Permanent
**Salary**: From $22.60 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site gym
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekend availability
Supplemental pay types:
- Overtime pay
Work Location: In person
Expected start date: 2023-06-15
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