Dental Receptionist

2 weeks ago


St Catharines, Canada Cranberry Hill Dentistry Full time

**Job Summary**

**Duties**
- Greet patients warmly and manage check-in/check-out processes efficiently.
- Schedule appointments and manage the dental office calendar to optimize patient flow.
- Answer phone calls promptly, addressing inquiries and providing information about services.
- Process patient payments and handle insurance claims as needed.
- Keeping up-to-date with A/R and managing collections
- Collaborate with dental staff to ensure seamless patient care and communication.
- Assist with administrative tasks such as filing, data entry, and managing office supplies.
- Stay updated on dental terminology and office procedures to provide accurate information to patients.

**Qualifications**
- Previous experience as a Dental Receptionist is preferred.
- Familiarity with Abeldent software is a plus.
- Strong knowledge of medical terminology related to dentistry is essential.
- Excellent organizational skills and attention to detail in managing front desk operations.
- Proficient in using phone systems and handling multiple calls efficiently.
- Strong interpersonal skills with the ability to communicate effectively with patients and staff alike.
- Ability to work in a fast-paced environment while maintaining professionalism and composure.

**Hours: Monday to Thurs 7:30 am to 4:30 pm and Fridays 8:30 am to 4 pm**

**Job Types**: Full-time, Permanent

Pay: $24.00-$30.00 per hour

Expected hours: 38 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 2025-01-27


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