Patient Flow Coordinator, Discharge Planning

3 weeks ago

Markham, Canada Markham Stouffville Hospital Corporation Full time

**Land Acknowledgement**:
Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.

COVID Statement

**Who you are**:
You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage
You are a patient and/or client centered individual who performs at an exemplary standard
You are a team player with excellent communication, critical thinking and prioritization skills

**What we are looking for**:
The Patient Flow Coordinators are integral members of our dynamic clinical team promoting optimal patient outcomes by assessing and facilitating the effective management of care, utilization of resources and length of stay. The Patient Flow Coordinators are responsible for coordinating the discharge planning process.

You will work with the inter-professional team, patients and family to identify those patients most in need of discharge planning services and develop individualized plans to facilitate a safe, appropriate and timely discharge. You will also assist in identifying and addressing processes and or other issues that impede the patients flow from admission to discharge. In addition, you will support the organizational strategic priorities, direction and initiatives.

**Duties and Responsibilities will include**:
Ensures discharge planning is initiated within 24 hours and works with patient/family to identify individual discharge needs and goals
Liase with the interdisciplinary team, to facilitate and coordinate appropriate treatments, tests, procedures to expedite completion
Facilitate and participate in appropriate patient care planning in daily bullet rounds and case conferences
Counsel patients and families related to hospital admission and discharge to provide continuity of care
Working with patient/family for discharge to appropriate discharge destinations including: home, rehab, convalescent care, retirement homes, complex care facilities and other community placements. Works with team and patient/family if necessary for LTC placement
Review health records of appropriate patients

**What you bring to the role**:
Baccalaureate degree in Nursing coupled with current licensure in good standing with the College of Nurses of Ontario or a Regulated Health Professional in good standing with the relevant College
Minimum 5 years of recent acute care experience
Recent experience with patient flow, discharge planning, community resources is preferred
Demonstrated strengths in interpersonal relations, problem solving, and conflict resolution
Demonstrated excellent verbal and written skills
Demonstrated commitment to professional development
Experience in working with electronic documentation, preferably, Meditech
Demonstrated good attendance and performance records with the ability to maintain these same standards
Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required

**Work Schedule**:
Primarily days, Monday to Friday 08:000-16:00. Please note schedules may change based on operational needs and requirements.

**Compensation**:
**Band J**: $34.27 - $48.21 per hour

**Who we are**:
Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

Oak Valley Health Diversity Statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualifie

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