Credit and Collection Coordinator
2 weeks ago
**Key Accountabilities**
- Assist your leader in projects/initiatives as assigned to deliver on best-in-class processes and practice for the Cash Collections function.
- Manage portfolio to reduce DSO, Bad Debt, Write-Offs while improving cash flow and meeting Key Performance Indicators (KPI)
- Participate and schedule periodic status updates with Key Account Managers (KAM)
- Maintain detailed documentation of collection activities
- Research and Analyze accounts e.g., payment patterns/behaviors, sales history, and previous collection efforts prior to engaging in collection follow up
- Reconcile Billing and Payment discrepancies
- Flag “At
- Risk” accounts to leadership team and potential recommend action for legal or 3rd party escalation
- Follow up with various departments within the organization to resolve any issues and provide accurate and timely completion of tasks
- Respond to service support requests/inquires
- Identify improvement opportunities.
**Qualifications**
**Education**
- Post-Secondary Degree or Diploma with a concentration in Finance/Accounting or related Discipline
- Certified Credit Professional (CCP)
**Experience**
- 5 + years Collection’s experience (Business to Busines and/or Business to Consumer)
- Experience using or knowledge of large ERP system (JD Edwards, SAP, Oracle)
**Knowledge Skills / Abilities**
- Proficiency in MS Office Applications (Excel, Word, PowerPoint)
- Excellent written and verbal communication skills; Bilingual in French and English (written and verbal) is a definite asset
- Self-starter and excellent organization and time management skills
- Ability to prioritize workflow, operate independently in a demanding, fast-paced environment to deliver results with a continuous improvement mindset to support best in class process
- Ability to work independently and find ethical options to improve customer payment profiles.
- Proficiency in MS Office Applications (Excel, Word, PowerPoint)
**Working Environment**:
- Office based
- No Travel
- Hybrid model-As per Linde Policy
- Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks and employment verification._
- Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs._
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status._
**Job Types**: Full-time, Permanent
**Salary**: From $55,000.00 per year
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Brampton, ON L6T 0B8: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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