Supervisor, Crp Scheduling

3 weeks ago

Welland, Canada Niagara Health System Full time

-

**RESPONSIBILITIES**:

- The Supervisor will participate in the development, implementation and evaluation of service goals and objectives
- Liaise between CSO activities and Leaders, HR, payroll with respect to the needs of the corporation, and identifies trends/potential issues in scheduling practices across the organization
- Analyze needs of the CSO to promote clear understanding of quality processes to optimize workflow and coach/mentor staff with respect to new and existing processes/procedures and enhancements

**QUALIFICATIONS**:

- Successful completion of a business diploma or relevant program required
- Minimum of 2 years supervisory or leadership role for multi-site organization
- Previous experience with scheduling
- Good knowledge of Kronos, Microsoft Office Programs, Meditech
- Previous experience with payroll recording
- Sound knowledge of the union Collective Agreements as they pertain to scheduling related provisions would be an asset
- Superior customer service, team building, coaching and mentoring skills
- Evidence of a high degree of accuracy in keyboarding skills
- Ability to meet deadlines in a high-pressure, time-sensitive environment
- Ability to process scheduling information in a time sensitive, accurate manner with attention to detail
- Evidence of effective organizational, interpersonal, communication, judgment and decision making skills
- Flexible, self-directed and able to work effectively with mínimal supervision
- Consistent and regular attendance required
- Vaccines (COVID-19 and others) are a new hire requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code
Recruitment Specialist: Carrie Garritsen (905) 378-4647
- We are especially interested in connecting if you..._
- Value diversity, equity and inclusion;_
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;_
- Identify as a member of one or more of the following equity-deserving groups: Indigenous persons, racialized, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas._
- Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service_
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.._

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