Client Care

2 weeks ago


Toronto, Canada UROSPOT North York Full time

*WHO IS UROSPOT?*

UROSPOT is a modern approach to pelvic health and wellness. Our non-invasive treatment strengthens pelvic floors, while our clients stay fully clothed and the technology does all the work. Goodbye bladder leaks and urgency. Hello freedom and confidence

*WHO YOU ARE....*

As the Manager of Client Care and Administration, you truly change lives. You will lead our client experience team, ensuring that clients who walk through our door, frustrated by their struggles with bladder leaks, leave with restored freedom and confidence, eager to share their life-changing experience with all their friends.

At UROSPOT you’ll become a passionate brand ambassador. You are the face of the UROSPOT Yonge & Lawrence clinic. You bring the brand to life for all our staff and inspire them to want to be a part of the culture you are helping to form.

You are a natural leader. Your warm manner and polished, professional appearance immediately make people feel comfortable. Your attention to detail will ensure a meaningful brand experience every time you interact with a client or with staff. You listen empathetically and question brilliantly.

You are the ultimate owner of client experience and employee experience. You are the leader of the clinic and the supervisor of the client care team, including front desk and treatment providers. You get to use multifaceted skills in areas such as: leadership, client care, communication, problem solving, coaching and teamwork - while pursuing your passion for excellence in women's (and men's) healthcare.

Your days will have rhythm to them, but you will also need to be flexible. You are comfortable with wearing many different hats and are passionate about growing the business. You believe in women's empowerment and are eager to be a part of something with a true purpose that will change lives for the better.

Conveniently located at Yonge & Lawrence, on the Yonge subway line so you let someone else handle the driving. Please note, parking is not provided.

We can’t wait to meet you.

**Job Types**: Full-time, Permanent

**Salary**: From $52,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- clinic: 5 years (preferred)

Work Location: In person

Expected start date: 2023-06-05



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