Full-time Dispatcher
1 month ago
**Job Requirements
***Dispatcher - Richmond Hill, ON**
**Responsibilities**:
- Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.
- Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time.
- Communicates all relevant details of driving assignments to drivers to ensure proper execution.
- Assist drivers with routing directions and directs them to perform special services when required.
- Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies.
- Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
- Notifies District and CSC personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
- Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with school board and province requirements.
- Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
- Maintains high compliance to dispatch standard operating procedures.
- Handles customer concerns and requests for information in an expeditious and professional manner.
- Escalates unresolved issues to management as appropriate.
**Work Experience
***Qualifications**
- High school diploma or GED
- Previous dispatch experience is preferred.
- Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
- Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills).
- Ability to read and interpret documents and instructions from customers and other team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment, under substantial pressure
- Ability to work within the appropriate level of independence
- Ability to problem solve
- Ability to operate two-way and emergency radio systems
- Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
- Ability to use Microsoft Office Program and computerized routing software.
- Ability to work independently
- Ability to read road and street maps
- Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
Stock Transportation is an Equal Opportunity Employer
**Company Name is: Stock Transportation
-
Dispatcher
7 months ago
Richmond Hill, Canada Unique Taxi Full timeTaxi Dispatch. You will need to speak to customers on the phone and take taxi orders and dispatch those orders to drivers using an easy online dispatch system. **Job Types**: Full-time, Part-time, Permanent Pay: $800.00 per week Flexible Language Requirement: - French not required Schedule: - 8 hour shift - Day shift - Night shift Ability to...
-
Dispatcher
7 months ago
Richmond Hill, Canada Stock Transportation Full timeStock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of...
-
Dispatcher
4 months ago
Richmond, Canada Reliable Equipment Rentals Ltd Full timeReliable Equipment Rentals Ltd. was founded in 1990. We are a privately held, family-owned company with deep roots in the Lower Mainland. As the largest supplier of aerial lift equipment, we take pride in providing excellent rental experience and superior customer service. Reliable has a friendly and respectful work culture where we work as a team and...
-
Dispatcher
6 months ago
Richmond, Canada PLH Dublin Full timePLH Dublin is a commercial aviation services development partner committed to safety, service, and integrity. In addition to into-plane services, PLH Dublin provides other ancillary fuel services, including the maintenance, fueling, and refurbishment of ground support equipment, as well as fuel facility and consortium management and operation. We have a...
-
Operations Dispatcher
3 months ago
Richmond Hill, Canada York Region Full timeStatus - Permanent Full-Time - Temporary - Approximate length of assignment, in months - Type of Position - a Replacement - Start Date - Salary - Per hour - Salary Grade - $34.32 - $37.32 - Department - York Region -> Public Works -> Transit - Location - 50 High Tech Road, - Richmond Hill, ON L4B4N7 CA (Primary) - Job Description (E) **ABOUT US** Almost...
-
Dispatcher
7 months ago
Richmond, Canada PLH Dublin Full timePLH Dublin is a commercial aviation services development partner committed to safety, service, and integrity. In addition to into-plane services, PLH Dublin provides other ancillary fuel services, including the maintenance, fueling, and refurbishment of ground support equipment, as well as fuel facility and consortium management and operation. We have a...
-
Dispatcher
4 months ago
Richmond, Canada Cargo Dynamic Logistics Inc. Full time**Company** Cargo Dynamics Logistics Inc. is a small local Freight Forwarding firm that specializes in customized and integrated shipping solutions to all major points in the world. We are dedicated to providing our customers with a seamless shipping experience in the complex world of logistics. At Cargo Dynamics Logistics Inc., our mission is to build...
-
Evening Dispatcher
5 days ago
Richmond Hill, Canada York Regional Traffic Services Full timeYork Regional Traffic Services is looking for dedicated dispatchers to join our team. We are a rapidly growing Towing & Transport company providing roadside assistance in the GTA. The position is for a part-time shift for Monday to Friday from 3:00pm to 11:00pm The focus of this role is to exceed the customer and company requirements for Customer Service,...
-
Full Time or Part Time Security Guard
7 months ago
Richmond Hill, Canada Securitas Inc. Full timeSecuritas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding, Mobile Patrol Guarding, Leading Technology...
-
Truck Dispatcher
7 months ago
Richmond, Canada Trans-Pacific Trading Ltd. Full timeWe are looking for a truck dispatcher with at least 3 years of inter provincial dispatch experience. This person should have Canadian and US border paper experience and be able to work in a fast paced environment. Our company is growing and looking for team players as well as working independently. **Job Types**: Full-time, Permanent **Salary**:...
-
Dispatcher
3 weeks ago
Richmond, Canada Fedex Canada Full timeThis is an interview position. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES High school diploma/educational equivalent. Eighteen (18) months FedEx experience. Demonstrated proficiency in basic level MS Word, Excel and Outlook. Ability to complete all basic DADS and recurrency training (90% minimum). Geographic knowledge of dispatch service area...
-
Local Dispatcher
7 months ago
Richmond, Canada ORBIS EXPRESS Full timeJob Summary: Orbis Express Ltd, a transportation, and warehousing company, is seeking to hire an energetic, motivated, and trained professional for the role of Local Dispatcher to join our team. The Company offers highly competitive salary and benefits packages and a positive work environment with career advancement opportunities. This is a growing company...
-
Weekend Daytime Dispatcher
5 days ago
Richmond Hill, Canada York Regional Traffic Services Full timeYork Regional Traffic Services is looking for dedicated dispatchers to join our team. We are a rapidly growing Towing & Transport company providing roadside assistance in the GTA. The position is for a part-time shift for Saturday and Sunday from 8:00am to 8:00pm The focus of this role is to exceed the customer and company requirements for Customer...
-
Customer Service Representative
7 months ago
Richmond Hill, Canada INNOCON INC Full time**Objective**: Responsible for the sales support and customer service needs of the Innocon market area. This role strives for Innocon’s customer orientation vision: “Best in the GTA”. The Customer Service Representative will need to work closely with customers, sales, and operations to ensure effective customer service. Ensures effective order-taking...
-
Security Team Lead Full Time Mackenzie Hospital
7 months ago
Richmond Hill, Canada Paladin Security Full timeSecurity Team Lead Full Time Mackenzie Hospital **Position**:Security Team Lead **Site**: Mackenzie Hospital **City**: Richmond Hill, ON. **Status**:Full-Time **Hours**:Rotating Continental (0700-1900/ 1900-0700 hrs.) **Pay Rate**:$21.22 Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to...
-
Dispatcher- School Bus
7 months ago
Richmond Hill, Canada Stock Transportation Full time**Availability: Mon to Fri Required** **Responsibilities**: - Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work. - Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time. -...
-
Service Dispatcher
7 months ago
Richmond Hill, Canada Hobart Canada Full time**Job Summary**: Reporting to the Manager, National Dispatch & Invoicing, the Dispatcher - located in Richmond Hill will be responsible for Coordinating the service calls for Technicians across Ontario Canada and administer related paperwork. **Required Skills/Abilities** - Excellent verbal, written and interpersonal communication skills - Excellent...
-
Dispatcher (Evening Shift)
7 months ago
Richmond, Canada Ray-Mont Logistics Full timeRay-Mont Logistics Vancouver - Richmond, BC Position**:Dispatcher (Evening Shift)** , Permanent **About Ray-Mont Logistics**: Ray-Mont Logistics is a dynamic organization with the objective to become the essential link in the international logistics supply chain. With over 30 years as an industry leader, the company is known for its quality, flexibility...
-
Service Coordinator
7 months ago
Richmond, Canada Carmichael Engineering Ingénierie Carmichael Full timeWith us, it's always about people Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years. Carmichael is looking for a Service Coordinator/Dispatcher to...
-
Logistics Dispatcher
4 days ago
Richmond, Canada Canada Drives Full timeBased in the heart of Metro Vancouver, Canada Drives is one of the fastest growing fintech companies in Canada. We work with dealerships and finance partners across Canada to ensure that every customer, regardless of bad credit or no credit, has access to the auto financing they need. Canada Drives has been repeatedly named on Deloitte’s Technology Fast...