Pharmacy Assistant
4 days ago
Vibrance Pharmacy is seeking a full-time Pharmacy Assistant to join our team in Calgary, AB. This position will be responsible for providing excellent customer service to patients and providing support to the pharmacy team.
SUMMARY
The Pharmacy Assistant is responsible for dispensary duties including prescription entry/processing, answering telephone calls, preparing prescriptions for Pharmacist review, and other administrative duties as required to support the pharmacy team. The Pharmacy Assistant is expected to support the pharmacy team in all aspects of the operations in order to uphold the pharmacies standard of care.
DUTIES & RESPONSIBILITIES
Gather and enter patient information in computer system
Responsible for accurate processing of prescriptions, including new prescription data entry, processing refills, picking/labelling/packaging of medications, insurance submission, and preparation of prescriptions for delivery and pick up
Blister packaging
Compounding of prescriptions
Maintaining accurate drug inventory including purchasing and receiving medications and supply items, rotating stock, checking expiration dates, and performing scheduled inventory counts
Place and receive orders for stick and maintain inventory
Provide exemplary service to patients, physicians, other health care professionals and the general public
Adherence to all relevant guidelines including policies, standard operating procedures and any applicable regulatory requirements as set out by the provincial regulatory body
Responsible for the safe and appropriate storage of medications, including knowledge of and adherence to cold chain procedures
Prepare and settle third party insurance claims and records
Proactively problem solve third party insurance issues to ensure timely processing of prescription claims
Compression socks fittings
Attends and participates in staff meetings
Supports the Pharmacist in delegated tasks as directed
May help with scheduling and workflow
Cash duties
PATIENT SERVICE
Exceeds patient expectations
Acknowledge patients promptly, professionally, and with empathy
Demonstrate warmth and compassion towards patients, and fellow staff
Provide superior patient service to every patient
Adhere to and implement all applicable company standards
Other duties as required
TECHNICAL SKILLS
Strong communication skills (both oral and written)
Strong organizational skills and attention to detail
Excellent interpersonal skills
Strong time management ability combined with an ability to work independently to meet competing deadlines
Ability to be a team player in a fast-paced, dynamic environment
JOB DEMANDS
The regular requirements and demands of this job include (but are not limited to):
Occasionally lifts objects up to 50 lbs
Regularly stands or walks when performing activities
Constantly uses fine finger/precision work using hand tools; visual concentration is required to read and interpret prescriptions, calculate dosages, ensure medications are dispensed properly, read clinical studies, drug monographs, and to inspect and check medication amounts/preparations
A high level of alertness and concentration is required to do this work
Works under tight time pressures with an unpredictable work pace
EDUCATION AND EXPERIENCE
Pharmacy Assistant experience is an asset
Experience with Kroll is an asset
**Benefits**:
Store discount
The above job description reflects the general details considered necessary to describe the primary functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
**Job Types**: Part-time, Permanent
**Salary**: $17.00-$19.00 per hour
**Benefits**:
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
**Experience**:
- kroll: 1 year (required)
Work Location: In person
Application deadline: 2023-10-25
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