Robotic Process Automation Specialist

3 weeks ago

Winnipeg, Canada Manitoba Public Insurance Full time

Overview:
MPI is committed to a safe, respectful, and inclusive workplace where all can be their authentic selves to work. People from all backgrounds are desired at MPI.

As a Robotic Process Automation Specialist (RPA) you will work as a liaison among business operations, technology groups, clients, business partners and vendors to identify and transform business needs into solutions utilizing the Robotic Process Automation (RPA) platform. The RPA Specialist will be responsible for assessing, modelling, testing and implementing intelligent automation of processes using RPA tools.

**Responsibilities**:

- Develop and submit a business case analysis when proposing process improvement to RPA tools and associated systems to reduce costs or improve capabilities
- Identify and implement improvement initiatives to meet the needs and changing mission of the environment
- Develop and configure RPA process components, including process flows, control logic, environment configuration, exception handling and integrations with various systems. Maintain a repository of reusable templates and workflows
- Develop and maintain code required to extend the capabilities of the RPA platform, e.g. adding extension functions using ASP.NET REST APIs
- Collect, analyze, train and refine AI modelling tools, including developing models for categorization of data, form processing, and entity extraction
- Design and build test cases, plans and strategies for automation use cases that are onboarded into the RPA platform
- Collaborate with software development team and product owner to understand requirements and develop/manage automation scenarios for new development projects

Qualifications:

- Degree or diploma in Computer Science, Information Systems or related IT discipline
- Five - seven years of experience in the IT industry, including;
- Progressive experience in systems analysis, design, and programming
- Experience maintaining ASP.net web services
- Latest Information Technology Infrastructure Library (ITIL) Foundations certificate or willingness to complete within twelve months
- Working knowledge of project management practice and principles
- Working knowledge of business analysis tasks, activities, techniques, and requirements gathering processes
- Working knowledge of ITIL environment using tools such as Remedy
- Ability to create a prototype and Design Specifications based on System Use Cases, User Stories, Business Use Cases, and/or Requirements Documents
- Ability to create System Use Cases or Analysis Documents based on Business Requirements

Employee Benefits:
**Health benefits**

We offer a comprehensive health benefits program that includes:

- flexible health, dental and vision plans
- health spending account
- travel health coverage
- other extended health benefits such as ambulance, massage and physiotherapy

**Financial security**

In an effort to support financial security, we offer:

- registered pension plan
- group, dependent, and optional life insurance coverage
- critical illness insurance
- sick leave to cover short-term disability
- long-term disability

**Wellness**

We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:

- vacation entitlement
- flexible work arrangement for eligible positions
- maternity, parental and adoptive leaves
- bereavement and family responsibility leaves
- employee and family assistance program
- mental-health programming
- lunch-and-learn offerings
- discounted gym memberships and wellness account

**Diversity and inclusion**

Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.

**Employee recognition**

It’s important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.

**Professional development**

We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.

**Safety and health**

In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.

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