Field Tech Ii

2 weeks ago


Vancouver, Canada CompuCom Systems, Inc. Full time

Why Compucom? (Overview):
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It We’re looking for a Field Technician to join our team.

As a Field Service Technician, your role will include unparalleled technical support for our national home improvement retail client, allowing them to experience the best support available within the industry. The technician will support clients IT/Data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements.

What We Need & What You'll Do (Responsibilities):

- The Field Service Technician II will provide on-site support to external customers
- This position will be responsible for day-to-day operations and maintenance of automated pharmacy machines and/or equipment
- Troubleshoots, repairs, and provides maintenance to automated pharmacy machines and/or equipment on customer site in accordance with established procedures and guidelines
- Adjusts machine settings according to specifications to complete tasks accurately in a timely fashion
- Reads and interprets blueprints and diagrams to select, position, and secure machinery

Who You Are (Qualifications):

- Associate's degree (or equivalent) in Computer Science, Electronics, Mechanics, or related field Minimum 3-5 years’ experience in related field Experience working with a multitude of tools Electro-mechanical background
- Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
- Working knowledge of electrical, mechanical, and control aspects of automation systems



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