Counter Person

5 months ago

Cornwall, Canada Benson Auto Parts Full time

Are you passionate about cars? Do you know what it takes to keep a car in top notch condition? If the answer is yes, we may have the perfect job for you

Our Cornwall, ON location is currently recruiting for a full-time Counter Person. Counter Personnel are responsible for inside sales (telephone and in-person) and are the primary point of contact with our customers. As Counter Personnel have a direct impact on customer buying decisions it is an essential part of their role to provide exceptional customer service at all times.
- Hourly rate based on experience._

As a member of our team the Counter Person will advise customers, handle payments, process returns/exchanges of merchandise, and will also:

- Answer incoming calls in a prompt and courteous manner
- Welcome walk-in customers and offer your assistance/knowledge
- Resolve customer complaints or concerns professionally and effectively
- Update the Store Manager of any complications with regards to store or customer related matters
- Set up displays, stock shelves and take inventory
- Keep record of lost sales
- Pre-bill all transfers and orders
- Order parts from suppliers
- Other duties as required
- Outstanding communication and interpersonal skills
- Demonstrated computer skills
- Confidence and aptitude to work unsupervised and independently
- Experience working in a team-based environment
- Valid driver’s licence
- Ability to lead in a team environment
- Superior time-management skills
- Ability to handle multiple priorities
- Strong attention to detail
- Knowledge of automotive parts and accessories (an asset)
- Knowledge of tools and equipment (an asset)
- Availability to work rotating Saturdays

**After Applying**
- Please note, we will only be contacting applicants that will move to the next step of our recruitment process. _

**The Benson Advantage**

At Benson Auto Parts we pride ourselves on being a one-stop-shop for all our customer’s auto needs.

We offer our Team Members opportunities for advancement, in addition to competitive discounts on parts and services at our stores and shops.

After completing three months of service our full-time Team Members are not only eligible to participate in the Company group insurance plan, but also are eligible for a Line of Credit. The Line of Credit can be used for the purchase of parts and services for personal vehicles.
- At Benson Auto Parts we are committed to furthering an inclusive, accessible and diverse work environment. We offer accommodation, upon request, to applicants throughout our recruitment, assessment, and selection process._
- If you require accommodation or support, please do not hesitate to contact our Human Resources department_

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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