Security Service Technician

3 weeks ago

Ottawa, Canada Johnson Controls Full time

**Job Details**

**What you will do**

A Johnson Controls Service Technician is a troubleshooter and service expert. You will alleviate concerns the customer may have regarding a security system. You will advise customers and the customer care center of the status of systems and processes inspections. You will repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems and other security equipment. This Technician will be set up with all of the tools and equipment needed to work independently.

**How you will do it**

As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs.

**What we look for**

**Required**
- Minimum of 2 years documented experience in low voltage electrical systems which may include any of the following - Burglar Alarm, Card Access, CCTV fire
- Strong Ability to use phone based apps to preform daily duties and tasks
- High School Diploma or equivalent required.
- Experience in operational/product manuals.
- Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
- Participate in a scheduled On-call rotation.
- Demonstrate a high level of customer service, strong organizational skills, positive attitude, and an ability to learn quickly.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, crawl spaces, above ceilings, etc.
- Possess a valid driver’s license and driving record that meets company requirements.
- Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
- Must be eligible to acquire Reliability Federal Government Security Clearance.

**This is a unionized position**

**Canada Diversity Statement**

Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement. With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.

You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.

Please note that a person may belong to more than one designated group.

**Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.**

The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats. Please do not hesitate to request.

**Persons with disabilities **are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.

**An Aboriginal person **is a North American Indian, Métis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.

**Members of visible minorities **are persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour, regardless of birthplace.

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