Records & Convocation Coordinator

2 weeks ago

Peterborough, Canada Fleming College Full time

Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.

We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

**What Are We About?**:
The Records and Convocation Coordinator provides pro-active coordination, related to the registration of all full and part-time students (day, evening, post secondary and non post (secondary) including implementation and maintenance of all Records processes and systems. Processes and manages documentation for each student from Registration to Graduation.

The Records and Convocation Coordinator provides for the accurate maintenance of the active and historical student records system. Monitors processes which impact the integrity of the student information system especially within the schools responsible for. As Specialist for the School, provides overall coordination, documentation and process recommendations for all related records processes.

The Records and Convocation Coordinator provides detailed verbal and written communication directly to students and the college community that reflects the department objectives to provide excellent and timely service. Advises students regarding wide variety of information concerning the College, its policies/procedures, programs and services. Also counsels students with respect to the financial implications/complications who are looking to withdraw from the College or reduce their course load, especially if they are receiving OSAP funding.

The Records and Convocation Coordinator provides for the accurate maintenance of the active and historical student records system. Monitors processes which impact the integrity of the student information system especially within the schools responsible for. As Specialist for the School, provides overall coordination, documentation and process recommendations for all related records processes.

The Records and Convocation Coordinator liaises with all Schools to ensure convocation lists are accurate and works closely with the Special Events Coordinator, to plan and organize the College-Wide Convocation Ceremonies.

The Records and Convocation Coordinator configures base level records set up tables that control enrollment windows and the academic calendar. Coordinates the execution of records maintenance queries and processes that support the academic calendar.

Please Note: This position is designated as on campus 100% of the time.

**For More Information**:
For a complete job description, please refer to the document found here: Job Description

¿**What We Are Looking For**:
Completion of a 2-year diploma in Business or other related field, plus a minimum of five (5) years of work experience including:

- Recent, related experience, with extensive knowledge of Student Records policies and operation of manual and automated student information system processes and relation to other departments both within and outside the Registrars Office.
- Experience working independently in a front line, customer service, deadline driven, self-directed team environment prioritizing, organizing and problem solving own work.
- Strong communication skills (written and verbal) with the ability to effectively Convey complicated policies and procedures in a manner which others can clearly understand.
- Experience dealing with sensitive and confidential information, the F.O.I. Act.
- Demonstrated customer service excellence and the ability to interact effectively with students from varying social, academic, economic and cultural backgrounds with empathy and tact.
- Analytical and creative problem solving skills resolving a range of issues of varying complexity on a daily basis to develop and recommend creative solutions to address student needs. Ability to effectively respond accurately on the spot to student, faculty and publics concerns**Please Note - Support**

**How To Apply**

**Equity, Diversity & Inclusion**
Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. We welcome those who would contribute to the further diversification of our Staff, our Faculty and our Administration including, but not limited to, women, racialized persons, Indigenous

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