External Manager

2 weeks ago

Halifax, Canada Dalhousie Student Union Full time

Summary

DSAS is hiring the External Relations Manager for the 2023-2024 term of May 1st, 2023 - April 30, 2024, or September 1st, 2023- April 30th, 2024. DSAS is an organization that seeks to support students in navigating University policies and processes. We deal with academic and Student Code of Conduct cases, as well as those pursuant to other University policies. We participate in facilitating informal and formal resolutions. DSAS is seeking to welcome an incoming team that will work together to support a roster of hard-working advocates in handling an increasing demand for services.

**Fall/Winter Term Duties**

External Advocacy
- Take initiative in developing campaigns and projects to benefit DSAS advocates and the student body;
- Serve on various university committees, for example, the Student Code of Conduct Task Force;
- Meet regularly with the Vice-Provost of Student Affairs to identify system issues;
- Communicate with members of the University including (but not limited to): Vice Provost Student Services, Faculty Deans, AIOs, Student Conflict Office, Office of the Ombudsperson, Human Rights Equity and Harassment Office, and Equity Services
- Serve as the liaison between the Service, the University, and the Ombudsperson;
- Meet regularly with the Ombudsperson to keep them apprised of systemic issues and ongoing cases of note;
Case Management
- Be prepared to take on many cases:

- Take the lead on complex cases as the need arises;
- Take on cases due to advocate availability or time constraints;
- Provide support to volunteer advocates;
- Facilitate opportunities for external support for advocates (de-briefs, counseling, etc.);
- Have the ability to delegate duties and/or responsibilities to the other members as needed;
DSU Responsibilities
- Administer the Service on behalf of the DSU;
- Liaise with the VPAE concerning administrative and academic issues;
- Ensure that payroll obligations for Executives is being met;
- Participate in the Offices Steering Committee;
- Submits proposal for DSAS draft budget 2023-24 to Offices Steering Committee;
- Identify areas in that DSAS needs support from the DSU to continue to build and grow the service;
- Assist the DSU with any cases or questions they have received;
- Ensure the Service operates according to appropriate DSU Bylaws, policies and DSAS Terms of Reference and Operational Policies;
Internal Initiatives
- Oversee and build the capacity of the Translation Project;
- Coordinate regular executive meetings to discuss ongoing cases and issues;
- Work with the Education & Outreach Coordinator to identify campaigns and ongoing issues which require outreach;
- Work with the Policy & Office Coordinator to identify upcoming policy campaigns, reviews, and updates needed;
- Advertise and coordinate the recruitment and training of Advocates;
- Plan and administer internal DSAS training in September and January;
- Be responsible for the training and transitioning of the incoming executives and summer managers.

**Qualifications and Skills**:
Required:

- Current Schulich School of Law student;
- Current (or former) DSAS volunteer

Recommended:

- Excellent organizational skills;
- Experience managing volunteers and facilitating large-scale training;
- Good client-relations skills;
- Demonstrated ability to handle different types of cases (AIO, SDC, Reinstatement, SCOC);
- Strong communication skills;
- Ability to work independently;
- Self-motivated;
- Strong commitment to DSAS and DSU mandates;
- Demonstrated commitment to anti-oppressive practices

Deadline for Application**: March 13th, 2023 at 5:00pm**
- Please note that DSAS abides by the Dalhousie Student Union’s equity hiring policy. We encourage applicants to self-identify in their cover letter if they are a member of a marginalized community. As outlined under the prohibited grounds for discrimination in the Nova Scotia Human Rights Act and the Canadian Human Rights Act, marginalized communities include African Nova Scotians and other racially visible people, Indigenous people, women, LGBTQ2S+ people, and people with disabilities._

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