Sales Associate

4 weeks ago


Richmond, Canada Mackage Full time

**About MACKAGE**

Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes.

A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
- In this document, the use of the masculine gender is intended solely to lighten the text._

**Sales Associate**

Reporting to the Store Manager, the **Full-Time Sales Associate** provides an exceptional customer service, generates sales and participates in all essential duties to ensure an effective day-to-day operation at the store, including the support of all visual and brand directives.

**What you’ll do**
- Offer an exceptional client experience at all times;
- Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products;
- Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandizing, POS operations, inventory management, etc.);
- Communicate with customers on a regular basis to share upcoming promotions, arrival of new collections and increase customer loyalty;
- Always demonstrate a strong presence on the floor to ensure loss prevention;
- Ensure a strong product knowledge mindset by keeping the current, technical, functional and fashionable details of our products up-to-date;
- Promote the brand image, in each customer interaction.

**What you’ll need**
- 1-2 years’ experience in a store environment
- Customer service and sales skills;
- Attitudes and professional behaviors;
- Communication skills
- Problem solving skills (related to customer service);
- Good understanding to fashion trends (an asset);
- Experience in visual merchandizing (an asset);
- Flexible schedule.

**We want to get to know you**

**Job Types**: Full-time, Permanent

Day range:

- Monday to Friday
- Weekend availability

Work Location: One location


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