Review Officer

4 months ago

Richmond, Canada WorkSafeBC Full time

Job requisition number

038938

Job location

Richmond

Full-time / part-time

Full-time

Salary

$127,804 - $155,281/annually

Expected Salary Range

Posting period

From 09/03/2024 to 09/20/2024

Overview

Appointed by the Chief Review Officer and reporting to a senior manager, the Review Officer is a senior statutory officer of WorkSafeBC pursuant to the requirements of the _Workers Compensation Act_.

You’ll be assigned to a team, however you’ll work independently to manage and decide on disputed issues which are often contentious and complex. The Review Officer adheres to principles of procedural fairness, addresses customer service needs and responds to changing priorities. The Review Division supports WorkSafeBC’s commitment to reconciliation with Indigenous peoples.

**How you’ll make a difference**: You’ll help ensure WorkSafeBC engages with B.C. workers and employers in a fair and consistent way.

**Where you’ll work**

At WorkSafeBC, we offer a model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you’ll work primarily from our Richmond office, with some flexibility to work from your home in B.C. Please note that you are expected to be working full-time onsite during the training period.

What you'll do

As a Review Officer, you’ll make, document, and communicate decisions in writing, within statutory timeframes, following reviews of compensation, rehabilitation, prevention, and/or assessment decisions. These decisions are published and are a resource for WorkSafeBC stakeholders.

Is this a good fit for you?

We’re looking for someone who can:

- Independently manage a fluctuating volume of cases of varying complexity, under time constraints and productivity demands
- Work effectively with a variety of individuals and establish respectful, productive, and collegial working relationships that include providing and receiving constructive feedback
- Identify issues, weigh evidence, logically analyze complex submissions and information, and make reasoned and timely decisions, using applicable rules and regulations
- Adopt organizational objectives, think strategically, and carry out job duties to achieve these objectives
- Effectively coach and mentor
- Clearly and concisely explain, present, and summarize information verbally at a level appropriate to the intended audience
- Generate creative options for problem resolution using sound judgment and maintaining objectivity
- Prepare written decisions that are fair, well-reasoned, and understandable to parties using plain language
- Fairly and empathetically address the needs of clients in an environment that may be sensitive, adversarial, or hostile
- Adapt to technological and other change
- Understand the history of Indigenous people in Canada and contribute to our organization’s commitment to reconciliation with Indigenous peoples
- Understand, communicate and effectively interact with people across different cultures and backgrounds

**Your background and experience**
- A **minimum of an undergraduate degree** and **five years of adjudication, complex decision making, or legal practice** are required
- Well-developed written, analytical, organizational, and interpersonal skills
- Experience in the workers’ compensation or personal injury compensation systems is an asset

We’ll consider an equivalent combination of education and experience.

**Important to know**

Before we can finalize any offer of employment, you must:

- Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults.
- Confirm you’re legally entitled to work in Canada

WorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

**Who we are**

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

**What’s it like to work at WorkSafeBC?**

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety

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