Licensing Coordinator

2 weeks ago

Vancouver, Canada BC Financial Services Authority Full time

Posting Title Licensing Coordinator
Department: Education & Licensing
Full/Part Time: Full Time

**Job Type**: Permanent
Location: Vancouver
Work Arrangement: Hybrid
Salary Range: $54,921.00 - $83,280.00
Close Date: June 25, 2024

**Job Summary**
BC Financial Services Authority (“BCFSA”) helps to protect British Columbians during the biggest financial decisions in their lives. We regulate B.C. ’s financial services sector, including credit unions, real estate licensees, registered pension plans, insurance and trust companies and mortgage brokers. Through modern, effective and efficient oversight, BCFSA protects consumers by impartially setting and enforcing standards across the entire sector ensuring the prosperity of the province.

We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:

- Hiring team members who represent the population we serve;
- Removing barriers that may prevent equitable employment; and
- Supporting respectful work environments where everyone feels included and able to produce excellent results.

BCFSA is proud to be Great Place to Work Certified. This is based on direct feedback from our Team Members. Our organization has also been selected as one of BC's Top Employers (2024) in recognition of our competitive compensation, work-life balance, and progressive programs.

**WHAT WE OFFER**:
When you join us, you become part of a high-performing team. Here, each Team Member can bring their unique talent to make outstanding contributions as we work towards the common goal of protecting British Columbians during the most important financial transactions in their lives. We offer:

- Healthy living and work-life balance
- Comprehensive health and wellness benefits plan
- Opportunities for personal and professional development
- Competitive compensation
- A challenging and engaging team environment
- Defined benefits pension plan which provides guaranteed income for life
- Flexible work arrangement for eligible positions
- Our team members enjoy the flexibility of a hybrid work model. They can choose every day where they want to work to be the most effective, from the comfort of their home to our beautiful office in downtown Vancouver. (Eligibility may vary, depending on position).

**SUMMARY**

**ACCOUNTABILITIES**
- Reviews and approves company financial statements for first time brokerage applicants.
- Prepares correspondence relating to the non-disclosure of criminal records or non-completion of courses by license applicants.
- Prepares summary reporting on the licensing suitability of non-routine applicants.
- Provides advice and guidance on licensing issues, both externally and internally.
- Ensures licensing systems and processes are aligned with governing legislation, rules, and policy.
- Provides orientation and training to internal and/or external stakeholders within area of responsibility.
- Proactively develops and maintains relationships with internal stakeholders to ensure cross department issues are identified and supported.
- Contributes to, participates in, and provides support to organizational business transformation initiatives.
- Provides general licensing support to the Manager.
- Prepares correspondence on behalf of Manager.
- Provides workload support, guidance, coaching and training to licensing staff.
- Evaluates, develops, and makes recommendations for process and service improvements.
- Identifies and makes recommendation for efficiencies in workflow processes, policies, procedures, and tools.
- Participates in technology working groups and/or process improvement projects.

**JOB REQUIREMENTS**
- Knowledge of relevant legislation, regulation and/or policies governing BCFSA’s regulated entities or similar experience.
- Strong written and verbal communication skills.
- Strong customer service skills.
- Strong organizational skills and attention to detail.
- Proficiency in online (computer) research techniques.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and Adobe Acrobat Pro.
- Able to conduct basic financial and data analysis.

**EDUCATION**
- Post-secondary school education in business or public administration, and several years of related experience, or an equivalent combination of education and experience

**Related experience includes**:

- Providing Service to the public or industry.

**COMPETENCIES**
- Supporting Coworkers
- Responds positively to requests; helps others achieve their goals; considers how his/her actions will impact others; looks for ways to contribute to the team.
- Communication
- Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
- Customer Service
- Handles internal and external questions and complaints, communicates with customers, handles service problems po

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