Channel Account Specialist

2 weeks ago


Kitchener, Canada Cavelo Inc. Full time

Cavelo is a Kitchener-based cybersecurity start-up that delivers a SaaS product for data security. Our team is dedicated to building a valuable and disruptive product that solves real problems relating to data governance and risk, and continuously learning about the customers and industries we serve.
**About the Role**:
As a Channel Account Specialist, you’ll play a pivotal role in our journey. You’ll be the trusted advisor to our channel partners—primarily resellers—helping to drive revenue growth, increase product utilization, and strengthen our market presence. This role offers you the chance to be on the front lines of a high-growth start-up, where every day brings new opportunities to make an impact. This isn’t just a job—it’s a chance to grow your career with a team that’s pushing boundaries.
Responsibilities of the Role
- Drive Revenue Growth: Work with existing partners to drive revenue growth by identifying upsell and cross-sell opportunities.
- Reseller Management: Support the onboarding and management of new resellers, focusing on referral-type deals to expand our channel network.
- Relationship Building: Cultivate strong relationships with channel partners to ensure they are well-informed, motivated, and equipped to represent our solutions effectively.
- Collaboration with Channel Partners: Collaborate closely with sales, marketing, and product teams to align partner activities with company objectives and market trends.
- Training & Support: Provide training sessions on product features, benefits, and sales techniques to channel partners, ensuring they have the tools needed to succeed.

What We’re Looking For
- A Bachelor’s degree in Business, Marketing, or a related field, plus experience in account management, channel sales, or partnerships—preferably in the fast-paced cybersecurity industry.
- Knowledge of the cybersecurity landscape and an understanding of what it takes to stand out in a competitive market.
- Tech-savvy and CRM-savvy: Familiar with tools like Salesforce or HubSpot and proficient with MS Office. You can explain technical product information with ease.
- Exceptional communication skills: You’re a people person with a knack for building and maintaining professional relationships that drive success.
- A strategic, analytical mindset: You can spot trends, assess partner performance, and think ahead to maximize potential.



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