Patient Registration Clerk

3 weeks ago

Winnipeg, Canada St. Boniface Hospital Full time

**Requisition ID**: 348479

**Position Number**: 20068682

**Posting End Date**: December 1, 2023

**City**: Winnipeg

**Site**: St. Boniface Hospital

**Department / Unit**: Patient Registration - SBH

**Job Stream**: Non-Clinical

**Union**: CUPE

**Anticipated Start Date**: ASAP

**FTE**: 1.00

**Anticipated Shift**:Days

**Daily Hours Worked**: 7.75

**Annual Base Hours**: 2015

**Salary**:$20.514, $21.129, $21.762, $22.415, $23.088, $23.779
- Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care._

**Position Overview**:
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the PATIENT REGISTRATION CLERK is responsible for: performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system; performing all receptionist's functions including directing and controlling patient movement in the department; maintaining accurate death records; making telephone calls as requested; requesting charts from Health Records; assisting with orientation of new staff; providing direction and feedback to students during student practicums; and performing other related duties as assigned.

**Experience**:

- One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.).
- A combination of education and experience will be considered.

**Education (Degree/Diploma/Certificate)**:

- Grade XII or recognized equivalent.
- Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or
- Successful completion of a recognized medical terminology course.

**Certification/Licensure/Registration**:
Not Applicable

**Qualifications and Skills**:

- Fluently bilingual in both English and French.
- Keyboarding speed: 35 wpm.
- Ability to work in a Windows operating environment.
- Ability to retain information which is of a confidential nature.
- Good interpersonal communication skills.
- Demonstrated problem-solving skills.
- Legible handwriting.
- Strong interpersonal skills and telephone manner.
- Ability to adapt readily to stressful situations.
- Ability to work independently with mínimal supervision.
- Ability to multi-task in a fast-paced environment.

**Physical Requirements**:

- Physically capable of assisting patients in wheelchairs, with luggage, etc.
- St. Boniface Hospital is committed to empowering a workforce that welcomes and celebrates diversity by fostering culturally safe places for all employees. We strive to celebrate our diverse workforce and the outstanding work we do every day._

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