Tech Level 1

6 months ago


Barrie, Canada Napoleon Products Full time

Job Details

Description

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-side scale.

The warmth and experience that a Napoleon product brings to the homes of our customers transcends borders, language, and cultures to enhance everyday living across the globe. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.

**Title: Service Desk - Level 1**

**Reports to: IT Operations Supervisor**

**Job Purpose**:
Provide first level end user support and communication for all IT related hardware or software requests and incidents. Set up, maintain, repair, and upgrade desktop computers, laptops, tablets and any associated peripherals.**Key Responsibilities and Accountabilities**:

- and peripherals, transfer of settings and files from old system if applicable, testing and physical assembly
- Respond to, and resolve, end user requests and incidents via ticketing system. Meeting defined SLAs for resolution.
- Install, configure and maintain printers and multifunction devices
- Testing and updating documented solutions

**Education and Experience**:

- High School Diploma, GED, or 3-5 years related work experience
- Minimum Years of Experience: Minimum two years hands-on IT experience or one Co-op term completed with Wolf Steel Ltd. in the IT department.
- Certifications Required: A+CompTIA and /or MCSE certification or equivalent formal training

**Ignite your Career, Some of our competitive benefits include**:

- Competitive Compensation / Wages
- Medical, dental, and vision insurance
- Retirement Savings Plan (RRSP/DPSP)
- Tuition reimbursement
- Life insurance and disability coverage
- Associate Purchase Programs, Product Discounts, In-house Sales
- Appreciation Events, Raffles, Draws, Fundraising, BBQ’s, Competitions
- Napoleon Cares - Associates helping Associates
- Employee Assistance Plan
- Napoleon Recognition Program
- GOevisits, virtual doctor visits
- And more

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.


  • Tech Level 1

    6 months ago


    Barrie, Canada Wolf Steel Ltd. Full time

    Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-side scale. The warmth and...

  • Semester 1 Lto

    6 months ago


    Barrie, Canada Simcoe County District School Board Full time

    **Principal**: Jeremy Oxley **Assignment Details including Required Qualifications**: Semester 1 LTO - 1 Period Tech Design 1 Period = 0.33334 2 Periods = 0.66667 3 Periods = 1.0 Applicants are to provide permission to contact two professional references, including their current and most recent supervisor. New hires to the Simcoe County District School...


  • Barrie, Canada Chubb Fire & Security Canada Corporation Full time

    _**The Chubb Fire & Security Difference...**_ - Service Excellence_ - Technology leadership_ - Focus on Quality_ - National Coverage_ - Single Point of Contact_ - A Name You Can Trust_ Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced...


  • Barrie, Canada Plas Tech Extrusions Ltd. Full time

    Plas Tech Extrusions Ltd. is a custom plastic extruder who specializes in providing precision engineered custom plastic extrusion profiles. Plas Tech Extrusions Ltd. serves a wide variety of industries and provides extruded plastic profiles to some of the largest point-of-purchase and retail display companies in the world. The organization offers group...


  • Barrie, Canada Battlefield Div of Toromont Ind Ltd Full time

    As we continue to respond to increased customer demands and requirements, we are hiring Coop Preventative Maintenance Level 1 Technicians at our Barrie location. Our busy, team-oriented shops place a strong emphasis on customer satisfaction. The service department is an important area of our business, ensuring that our equipment is ready and available, as...

  • Bartender/server

    3 months ago


    Barrie, Canada Last Level Lounge Full time

    Last Level Lounge is a Retro Arcade Bar in downtown Barrie. We are looking for a part-time bartender with an excellent attitude and a strong work ethic. Excellent people skills is a must. We prefer to hire someone who enjoys going to Retro Arcade Bars, and/or is a huge fan of pop culture. Duties will include serving customers, taking food orders, making...

  • General Laborer

    6 months ago


    Barrie, Canada 1-800-GOT-JUNK? Full time

    Apply Today & Start As Soon As Next Week!1-800-GOT-JUNK? is growing and looking for positive, physically fit people to join our Truck Teams. We’re the World’s Largest Junk Removal Service, known for our professional, friendly team members and clean, shiny blue trucks, Apply today!  Truck Team Member – General Labor / Customer Service / DriverHiring...


  • Barrie, Ontario, Canada Busy Bee Canada Immigration Services Full time

    We are seeking a highly organized and reliable individual to join our team as a High-Level Support Specialist at Busy Bee Canada Immigration Services. In this role, you will be responsible for providing administrative support to our team members, ensuring the smooth flow of information and daily operations.About This RoleAs a High-Level Support Specialist,...


  • Barrie, Canada NCR Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...


  • Barrie, Canada Dentalcorp Canada Full time

    **About Us**: dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network....

  • Sort Team Leader-1

    2 weeks ago


    Barrie, Canada Fedex Canada Full time

    This is an interview position. To lead and guide employees in sort and warehouse functions in proper package handling, routing and recovery of potential service failures. To direct the work activities and to guide employees, provide training, coaching and mentoring to new/current employees. To assist the manager in administrative and station operational...

  • Lube Technician

    6 months ago


    Barrie, Canada Great Canadian Oil Change Full time

    Job description: We are looking for a **Fast, Friendly & Clean** Customer Service / Oil Change Technician to join our great team. Who we are seeking: - Mechanically inclined - Desires to being part of an exceptional team - Wants to help people take care of their cars and be safe - Has the ability to master products, services and company knowledge -...

  • Veterinary Assistant

    2 months ago


    Barrie, Canada Allandale Veterinary Hospital Full time

    The veterinary assistant is the entire team's primary support. Every department relies on their significant role in aiding with a variety of services to provide excellent client and patient care. - Job Description Overview: - . Assist with patient care and treatment - . Monitor hospitalized pets / Monitor/aid in caring for animals after surgery - . Restrain...

  • Veterinary Assistant

    6 months ago


    Barrie, Canada Allandale Veterinary Hospital Full time

    The veterinary assistant is the entire team's primary support. Every department relies on their significant role in aiding with a variety of services to provide excellent client and patient care. Job Description Overview: - Assist with patient care and treatment - Monitor hospitalized pets / Monitor/aid in caring for animals after surgery - Restrain...

  • Sort Team Leader-1

    2 weeks ago


    Barrie, Canada Fedex Canada Full time

    La sélection à ce poste requiert une entrevue. Diriger et guider les employés des fonctions de tri et d’entrepôt pour assurer la manutention correcte des colis, leur routage et le rattrapage des éventuels retards. Diriger le travail et guider les employés. Donner de la formation, du coaching et du mentorat aux employés en place ainsi qu'aux...


  • Barrie, Canada RVH AUXILIARY Full time

    **Education**: Completion of a two year college program with a focus in Secretarial, Administrative Assistant or Ontario Secondary School graduation diploma with commercial options or equivalent secretarial and social media marketing. **Experience**: - Progressive experience in administrative roles; - Computer skills including MS Office (Outlook, Word,...

  • Av Technician

    5 days ago


    Barrie, Canada Tech Group Full time

    **Job Summary** **Duties** - Install, configure, and maintain audio visual equipment including projectors, sound systems, and video conferencing tools. - Troubleshoot software and hardware issues related to AV systems to ensure optimal performance. - Read and interpret schematics to assist in the installation and repair of AV equipment. - Utilize hand tools...


  • Barrie, Canada Allandale Dental CenterDr. Amanda Bray Full time

    Our practice is open Monday - Thursday. **Job Types**: Full-time, Permanent Pay: $25.00-$30.00 per hour **Benefits**: - Dental care Schedule: - 8 hour shift - Monday to Friday - No weekends **Experience**: - Dental Assisting: 1 year (required) Work Location: In person

  • Sort Team Leader-1

    2 weeks ago


    Barrie, Canada FedEx Full time

    La sélection à ce poste requiert une entrevue.Diriger et guider les employés des fonctions de tri et d’entrepôt pour assurer la manutention correcte des colis, leur routage et le rattrapage des éventuels retards. Diriger le travail et guider les employés. Donner de la formation, du coaching et du mentorat aux employés en place ainsi qu'aux...

  • Veterinary Assistant

    6 months ago


    Barrie, Canada Ethos Veterinary Health Full time

    The veterinary assistant is the entire team's primary support. Every department relies on their significant role in aiding with a variety of services to provide excellent client and patient care. Job Description Overview: - Assist with patient care and treatment - Monitor hospitalized pets / Monitor/aid in caring for animals after surgery - Restrain...