Junior Project Administrator

2 weeks ago

Cambridge, Canada Class1 Inc Full time

Our solutions are a key part of the medical industry.Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us in **Building Better Healthcare**.

Class 1 is Canada’s leading professional service provider for **Medical Gas Equipment**. Our team of dedicated Project Management professionals lead the Canadian medical gas industry in customer care, technical knowledge, and order fulfillment. Our vision is service excellence - every time

With this in mind, we are currently looking for an uber-organized and motivated **Junior Project Administrator **to ensure that we remain "**First in Mind - First in Choice**" in our segment.

**YOUR MISSION**

Our team members are entrepreneurial in mindset, passionate about Class 1 Inc., and committed to our growth. The Junior Project Administrator manages, tracks, and reports tasks supporting the on-time and successful delivery of customer orders for medical gas hose assemblies, secondary equipment and general products as required. This role will ultimately maintain and promote our vision of **First in Mind First in Choice**® among Class 1 customers. You will communicate with customers and coordinate with all Class 1 Inc. departments to ensure customer objectives are met. Our core values of Interaction, Commitment, and Innovation should be reflected in all your interactions with customers and colleagues. Your tasks will be focused on developing competencies related to the medical gas solutions industry.

**YOUR MAIN RESPONSIBILITIES**

**Customer Order Coordination**
- Responsible for inputting customer orders and processing credits using ERP system while ensuring perfect data input accuracy for fields including (but not limited to) customer information, material/equipment part numbers, price, amount, delivery date, etc.
- Work with purchasing and warehouse operations to coordinate parts ordering and on-time customer deliveries
- Inform customer of expected delivery date
- Tracking and scheduling of shipments in progress
- Prepare delivery notes
- Complete invoicing
- Update booked orders in WIP folder when shipped

**Coordination of In-House Release for Secondary Builds**
- Enter orders into company ERP system
- Create labels and Quality Control worksheets for production
- Coordinate scheduling with assemblers and purchasing
- Add notes to production schedule
- Attend and participate in weekly production meetings to provide consistent updates
- Prepare delivery notes
- Complete invoicing
- Update booked orders in WIP folder when shipped

**Support Project Coordinators**
- ** **Assemble production binders for manufactured products
- Scan and file Production binders to customer files on server when complete
- Other administrative tasks as required

**Audit Performance Orders**
- ** **Update QMS with actual ship dates for on time delivery targets
- Send out customer satisfaction surveys
- Collect customer feedback and forward to regulatory for input into QMS system
- Catalogue and address customer complaints following Class 1 Inc.’s company guidelines

**TO SUCCEED, YOU WILL NEED...**

**QUALIFICATIONS**
- 2 year diploma or degree in related field (Project Management, Marketing, Business Development, for example)
- 1-2 years of experience in similar capacity
- Valid Driver’s License and clean driver’s abstract may be required
- Vulnerable Sector Police Record Check may be required

**KNOWLEDGE**
- Proficient in ERP Software (SAP preferred)
- Proficient in MS Office Suite (including Excel)
- Bilingual in English & French (speaking and writing) considered an asset
- Experience in manufacturing considered an asset

**SKILLS & ABILITIES**
- Excellent organizational, interpersonal, and problem-solving skills
- Ability to manage multiple projects simultaneously
- Able to multi-task, prioritize,and manage time effectively
- Superior oral and written communication skills
- Excellent analytical and problem-solving methodology to be able to identify solutions to customer problems
- Attention to detail and strong reading comprehension skills
- Able to collaborate across functions and all levels of organization

**TRAVEL**
- Based in Cambridge, Ontario, Canada
- Occasional domestic travel to customer job sites or consultant offices with Account Manager

**IN RETURN, WE OFFER YOU...**
- On the Job training in the delivery of high-quality customer service to all Class 1 Inc. customers
- Competitive wage
- Extended health care plan, dental care, life and disability insurance
- Company matching RRSP plan
- Physical wellness subsidy
- Paid time off (3 weeks’ vacation to start, paid sick days, paid flex days)
- Emergency travel insurance
- Employee assistance program
- Continuous learning opportunities

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sens

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