Manager, Business Intelligence

2 weeks ago

Toronto, Canada HomeEquity Bank Full time

WHO WE ARE
HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage product.

Our Values, Our Passion
At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

Customer-Focused. Passionate Advocates
Courage to Act. Do the Right Thing
One Team. One Vision
Think Long-Term. Ever-Evolving
Be Exceptional. Inspire Greatness

This role will lead a team of two direct reports and play a crucial part in shaping our mortgage portfolio business intelligence strategies and operations.
MAJOR ELEMENTS OF THE ROLE

**Key accountabilities of this position include**:

- Team Leadership: Lead and manage a team of two direct reports, providing guidance, support, and mentorship. Foster a collaborative and high-performance team culture.
- Team Development: Identify training and development needs for team members to enhance their skills and capabilities. Conduct performance reviews and set goals for team members.
- Business Intelligence Strategy: Develop and execute the Operations analytics strategy to support the broader operations teams goals and objectives. Identify opportunities for data-driven improvements and optimizations.
- Data Analysis and Reporting: Oversee the collection, analysis, and interpretation of data to generate actionable insights. Create and maintain reports, dashboards, and data visualizations for stakeholders.
- Cross-Functional Collaboration: Collaborate with various departments and stakeholders to understand their data needs and deliver insights that drive informed decisions.

SKILLS AND EXPERIENCE REQUIRED

**Qualifications**:

- Completed post secondary education in Analytics, Business, Finance or equivalent
- Demonstrated expertise with SQL, report creation and automation
- Understanding of Predictive Analytics
- Advanced Excel skills
- Quantitative analysis and financial modeling skills
- Experience leading and developing teams

Attributes
- Detail oriented and organized
- Displays integrity and concern for accuracy and ownership of processes and tasks
- Strong verbal, written and presentation skills, to be able to draw out insights and ‘tell the story’ from the data
- Natural collaborator and motivated by team success
- Self-starter who will thrive in fast-paced work environment

Working Conditions Unique to Job
- Hybrid work environment

WHY WORK AT HOMEEQUITY BANK?
Great Environment
HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility - an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.
We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.

A Dynamic Culture - With People at the Centre
We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto’s Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures 2022-2023, the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023.

Growth and Opportunities
We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and on-the-job training. We also encourage our employees to develop professionally and personally though a series of career developing programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development.

Celebrating Great Work and People
We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, we have created several programs that make it easy for our employees to say ‘great job’ to their colleagues and leaders.

From our Appreciate Program to the High Five Award Program and President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.

Our Community Leadership Program recognizes employees who make a positive impact in their communities through volunteer work with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite lo

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