Parts Service Counter Person
6 months ago
Parts Customer Service Representative
**Duties**:
- Assist customers with product information, order status, and issue resolution.
- Perform Invoicing, credit and charge accounting on TAMS system.
- Pull and fill orders from Stock, and outsource if necessary
- Maintain a high level of professionalism and empathy in all customer interactions.
Qualifications:
- Excellent communication skills
- Strong ability to analyze customer needs and provide appropriate solutions.
- Proficient in computer systems.
- Strong knowledge of Automotive operating systems and repairs
- Ability to multitask and prioritize tasks effectively. Work independently and as part of a team
- Must be able to work on your feet for 8 hours, lift up to 50lbs and thrive in a fast paced environment
At our company, we value our employees and offer a competitive salary and opportunities for career growth. Join our team of dedicated professionals who are committed to providing exceptional customer service.
**Salary**: $18.00-$22.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Automotive repair: 3 years (required)
- Customer service: 2 years (required)
Work Location: In person
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