Instrument Electronics Technician 1

4 weeks ago

London, Canada Neogen Full time

It's fun to work in a company where people truly believe in what they are doing

The primary responsibility of this role, Instrument Electronics Technician 1, is for troubleshooting and repairing Neogen Food Safety instrumentation. Neogen has a broad range of products that provide our customers with effective food safety solutions. They will also assist with equipment evaluations and provide service reports to customers through Tech Services, Customer Service and/or Sales.

This position requires onsite attendance in London Ontario

Essential Duties and Responsibilities:

- Comprehensive understanding of function of instrumentation from internal, OEM and contract manufacturers
- Performs troubleshooting, on-bench diagnosis, and repair of instrumentation
- Compiles detailed repair paperwork
- Complete receiving and shipping tasks into and from the service center.
- Ensures quality product is repaired and returned to customers
- Ensures that Neogen CRM and ERP system entries for department repairs are properly updated and cases are closed in timely manner
- Receives formal product training on instrument operation and repairs from vendor
- Assists in modifying BOMs, work instructions, and ISO documents as necessary
- Adheres to GMP/ISO guidelines in daily activities
- Other duties as may be assigned by Manager

Skills and Competencies:

- Technical Skills: Must be competent with standard electronic test equipment. Must be able to diagnose and repair electronic equipment, connectivity issues and related troubleshooting.
- Language Skills: Ability to read, interpret and understand documents such as safety rules, operating instructions, and procedural documents in English. Ability to write routine reports and correspondence and to speak effectively in front of team members and in front of other general group meetings.
- Computer Skills: To perform this job successfully, an individual must have a solid knowledge of computers and OS systems as well as the ability to communicate electronically effectively. Experience with ERP and CRM systems and Microsoft Office Suite are preferred.
- Mathematical Skills: Ability to perform routine mathematical operations including some basic statistical analysis (percentage, averages, etc.). Understanding of metric system and metric to English conversions.

Come Be Part Of A Mission that Matters

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.

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