Supervisor

4 days ago


Calgary, Canada Alberta Health Services Full time

Your Opportunity:
Alberta Health Services is looking for an enthusiastic, client-focused leader who has a passion for customer service and strong knowledge of therapeutic diets for the Patient Food Services (PFS) department at the new Arthur Child Comprehensive Cancer Care Centre. The ACCC will use a new and innovative model of service for PFS, providing a patient-driven on-demand meal service, removing the need for traditional trayline assembly. The PFS Supervisor reports to the Manager and is responsible for maintaining patient food service operations at the site level. This position provides direction to front line workers and ensures that patients receive the meals required to promote good health, including overseeing the infant formula preparation. As a key member of the PFS team, you are responsible for leading and mentoring staff, promoting safe work environments, managing budgets, and implementing organizational and departmental initiatives. Supervisors may act a key contact to site administration and patient care for matters relating to Food Services. This position routinely interacts with dietitians, health care staff, patients and their families. The Supervisor position is an introduction to the operations management stream.

Description:
Responsibilities of a Patient Food Service Supervisor include performance management, recruitment, training, staff scheduling, payroll management and discipline of area employees. Responsible for monitoring operational performance targets including budget and inventory management to achieve quality food service goals using a customer-focused approach. Also responsible for ensuring compliance with all applicable regulations as well as implementation and monitoring of quality improvement, risk management and safety standards, including the infant feeding management system for formula preparation. Communication and collaboration with Clinical Dietitian to ensure diet orders are implemented appropriately is vital. This position exercises considerable independence in performing duties and meeting management objectives. The Supervisor acts a key contact to site administration and patient care for matters relating to Food Services. This position routinely interacts with dietitians, health care staff, patients and their families.
- **Recovery Alberta**:N
- ** Classification**:Supervisor
- ** Union**:Exempt
- ** Unit and Program**:Patient Food Services
- ** Primary Location**:Arthur Child Cancer Centre
- ** Location Details**:As Per Location
- ** Employee Class**:Casual/Relief
- ** FTE**:0.00
- ** Posting End Date**:24-SEP-2024
- ** Date Available**:04-OCT-2024
- ** Hours per Shift**:7.75
- ** Length of Shift in weeks**:Varies
- ** Shifts per cycle**:Varies
- ** Shift Pattern**:Days, Evenings, Nights, Weekends, On Call
- ** Days Off**:Other
- ** Minimum Salary**:$25.86
- ** Maximum Salary**:$44.44
- ** Vehicle Requirement**:Not Applicable

**Required Qualifications**:
**Additional Required Qualifications**:
Demonstrated ability to implement change and handle competing priorities without close supervision. Ability to work in a unionized environment. Must be proficient with software in Microsoft Office (Word, Excel, PowerPoint, OneNote, TEAMS, and Outlook) required. Familiarity with RMS, e-Facilities, Epic and CBORD is an asset.

**Preferred Qualifications**:
Experience with change management and customer service is preferred.


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