Assistant Field Manager

6 days ago


Winnipeg, Canada Ipsos North America Full time

**Who We Are**:
**What makes this role important at Ipsos?**

This position reports directly to the Field Manager to oversee the productivity, quality, and time management of Team Leaders, QuAMs and interviewers. In accordance with corporate standards, the individual will oversee and coordinate all project work, and will ensure the achievement of successful results within established timeframes.

**What you can expect to be doing**:

- Review results (productivity and quality stats) on a regular basis.
- Maintain Field Resource Plan and implement the required plan of action to meet project demands.
- Staff management and development.
- Administrative management.

**This might be the job for you if you have**:

- Call Centre experience.
- Proven track record of excellent attendance and punctuality
- Well-developed and effective interpersonal skills are required
- Excellent written and verbal skills
- Must be available to work 5 shifts per week (evenings & weekends).

**What's in it for you**:
At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

**Commitment to Diversity**

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

LI-VA2

LI-Hybrid

**Required Skills**:
Required Experience


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