Hybrid Sales Associate

6 months ago

Ottawa, Canada Alpha Auto Group - Camco Acura Full time

Vroom into Victory with Alpha Auto Group ("AAG") We’re here to create a symphony of satisfaction through world-class service that'll make our customers feel like they've just won the Grand Prix.

We’re on the lookout for **Sales and Finance Associates **to join the pit crew at our **Camco Acura** location. But hold on—this isn't just any role; it's your ticket to becoming the ultimate Acura guru, weaving through the realms of both new and existing clients with finesse.

Once you're part of the AAG family, we've got your back. Expect comprehensive, high-level training in Sales, Finance, and Insurance products that'll transform you into a certified rockstar in the automotive universe.

At AAG, our passion for cars is legendary, and our dedication to delivering an unforgettable customer experience is unmatched. As a Sales and Finance Associate, you won't just sell cars; you'll be on a journey to understand our customers on a deeper level, tailoring both car sales and financial products to their needs and preferences.

And here's the twist—your success is our success. Your journey with us not only broadens your expertise and fuels your professional growth but also comes with a competitive compensation package that's as sleek as our showroom cars. Just a heads up—**the listed compensation is like the cherry on top, dependent on a commission-based bonus structure that'll have you racing towards success.**

Ready to accelerate your career? Buckle up, and let's hit the road together

**Responsibilities**
- Build strong rapport with customers and create a customer base through effective contact methods that make sense for the customer.
- Keep detailed records of all interactions with customers.
- Handle all customer queries and concerns with a genuine intent to solve their problem.
- Considerate of the customer experience, willing to consistently commit to following through with prospecting calls and follow-up with customers within specific time frames.
- Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
- Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles and all optional equipment available for purchase.
- Learn to overcome objections, close sales, and perform all other steps of the sales process.
- Always maintain professionalism, tact, diplomacy, and sensitivity in order to align with the company's brand and image.

**Qualifications**
- Deep passion and interest in high care, relationship centered customer experiences.
- Sales experience, especially in customer centric environments will be prioritized.
- High attention to detail/organization/time management and able to work with mínimal supervision.
- Highly motivated, driven and a self-starter who can hit the ground running.
- Highly effective communicator (written and verbal), interpersonal and negotiation skills in order to work with customers, colleagues and numerous outside suppliers and stakeholders.
- Growth mindset - open to continuous coaching, feedback and support in development.
- Resilient and open to an ever changing environment and processes as the company continues to grow and adapt to an ever evolving market.
- Experience working with KPI’s to determine areas of high and low performance and interest in continuous personal and professional growth.
- Desire and excitement to work in a team-based environment and work collaboratively towards common goals.
- Must have general knowledge of finance, marketing, and be able to perform basic mathematical calculations.
- Experience using customer relationship management software is considered an asset.
- Knowledge of automotive servicing methods is considered an asset.
- Must be able to provide a driver's abstract.
- OMVIC license must be obtained/transferred soon after hire.

**Salary**: $50,000.00-$100,000.00 per year

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- 8 hour shift

**Experience**:

- Sales: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- OMVIC (preferred)

Ability to Commute:

- Ottawa, ON K1Z 7L9 (required)

Ability to Relocate:

- Ottawa, ON K1Z 7L9: Relocate before starting work (required)

Work Location: In person

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