Research Analyst 1

3 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 35310

**Job Category**:Policy, Planning & Research

**Division & Section**:Employment & Social Services, Business & Financial Supports & Workforce Dev & OW Program Support

**Work Location**:Metro Hall, 55 John Street, Toronto

**Job Type & Duration**:Full-time, Temporary Vacancy (12 months)

**Hourly Rate**:$42.72 - $46.81

**Shift Information**: Monday to Friday, 35 hours per week

**Affiliation**: L79 Full-time

**Number of Positions Open**: 2

**Posting Period**: 04-Apr-2023 to 19-Apr-2023

**Job Summary**:
To research and analyze information and data to inform and support policy and program development, planning and implementation. Collects, analyzes, interprets and maintains research reports and related documents utilizing statistical, economic and service delivery data.

**Major Responsibilities**:

- Conducts research and jurisdictional reviews on topics involving collection of information from sources such as other levels of government, libraries, public databases, other divisions, community agencies, and global organizations. Conducts literature searches and utilizes other social, economic and scientific research methods. Develops and administers questionnaires, surveys and other tools for gathering of business information.
- Collects, analyzes, evaluates and interprets information/findings to develop recommendations for improvement to existing Divisional projects, policies and services and to inform and support the development of theories, concepts, tactics and objectives for new Divisional projects, policies and services.
- Provides policy and program analysis and research support on a broad range of economic, business and strategic infrastructure and service delivery issues.
- Prepares abstracts and summaries of studies using a range of analytical techniques such as statistical, economic, scientific and qualitative.
- Prepares ad hoc reports from various existing subsystems to support program delivery
- Provides research support to other divisions, Councillors, task forces and committees by locating and providing information requested. Circulates data throughout the Division in support of operational mandate.
- Queries and analysis of Social Assistance Management System (SAMS), extract data for tactical reporting and research purposes.
- Maintains electronic library to support unit operations e.g. research data, statistics, acts, books, periodicals, reference material and council minutes. Collects, purchases, indexes/catalogues and files material. Modifies/develops reference system.
- Attends meetings with staff, networks with other units, divisions, different levels of government, other divisions and community agencies. Participates in problem solving and development of solutions.
- Provides accurate and timely statistics, data analysis and related insights.

**Key Qualifications**:

- Post-Secondary degree or diploma in the area of social sciences (social work, social policy, sociology/social psychology, social anthropology) or related discipline, or the approved equivalent combination of education and/or experience.
- Experience in managing and coordinating research and program delivery projects that involve multiple stakeholders, including the tracking, collecting, summarizing, analyzing and reporting (oral and written) of research findings.
- Experience in the design of surveys and other mechanisms to gather information to support policy/program development and delivery.
- Experience with qualitative research methodology and practices that include the management of electronic databases, data manipulation and related software analysis packages.
- Experience using Word, Excel, Access, Power Point, MS Project.

**You must also have**:

- Strong organizational, project management and business analysis skills to optimize and coordinate resources to achieve desired results.
- Ability to analyze data, and query on an ad hoc basis (eg. using SPSS).
- Strong interpersonal skills with the ability to work effectively with all levels of staff and internal / external stakeholders with a high level of flexibility to deal with rapidly emerging situations and support collaborative working relationships.
- Ability to work independently or in a team environment, including engaging all stakeholders in information gathering, problem-solving and issue resolution.
- Well-developed verbal and written communication skills with an ability to prepare reports and statistics within tight deadlines and appropriately tailored to target audiences (e.g. Senior leadership, Council, internal partners, funders, etc.).
- Ability to undertake research with vulnerable / high risk individuals and groups using appropriate approaches and methodologies.
- Knowledge of legislation, regulation and policies governing social assistance, employment supports and the relationship with the provincial government.
- Knowledge of Oracle Discoverer and PLSQL would be an asset.

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