Infrastructure Systems Analyst

1 week ago

Prince Albert, Canada City of Prince Albert Full time

**Position Overview**:
The position will maintain and enhance the City of Prince Albert network environment and infrastructure, coordinating regular scheduled and critical maintenance of all network operating system hardware, software and related peripheral equipment in a virtual environment.

**Principle Duties & Responsibilities**:
**Acquisition & Development**:

- Define and map infrastructure requirements in consultation with decision makers, process owners, stakeholders and end users.
- Ensure robust network operations and network security.
- Participate in an on-call rotation for security managed services and failures.
- Participate in an on-call rotation for EOC activation and emergency system failures.
- Research and develop server requirements and recommend physical server procurement.
- Prepare systems documentation and reports as required.
- Develop structured diagrams for the specifications of databases, communication systems, servers, storage area networks, security or any other computer related hardware or software.
- Deliver training as required.

**Strategy & Planning**:

- Responsible for in house and 3rd party IT consulting infrastructure changes and enhancements.
- Support installation, maintenance and configuration of Security Cameras and data collected from those systems.
- Responsible for drafting policies that govern all system users with respect to technology usage and security; and monitoring and investigation of violations of the policies.
- Recommend strategies to manage system recovery and disaster recovery scenarios and backup systems in case of failure.
- Recommend and enact Group Policy configurations and employee access rights.
- Research and recommend diagnostic tools.

**Operational Management**:

- Develop operational, installation, and upgrade procedures, to be used by other staff, for communication systems, hardware, network, security, storage and software.
- Create and ensure proper procedures are followed to create and maintain all employee user accounts on the networks.
- Ensure all infrastructure systems are appropriately maintained and updated.
- Maintain antivirus concurrency.
- Deploy virtual servers.
- Support wide area network (WAN).
- Provide end user support to identify, diagnose and resolve system issues.

**Required Qualifications**:

- Degree or Diploma in Computer Science or a related field or equivalent experience.
- MCA in Microsoft 365 discipline considered an asset
- MCSA in Microsoft Server 2016 considered an asset
- Network+ Certification recommended
- 5+ years experience in a related IT field in a corporate environment.

Key Knowledge, Technical Skills & Abilities
- Strong understanding of IT fundamentals and best practices as they relate to a corporate network environment.
- Knowledge and experience working with virtual environments, MS servers, system storage and network security.
- Understand integration with Azure AD and Hybrid Exchange

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