Patient Experience Coordinator

3 weeks ago


Burlington, Canada Fit for Life Physiotherapy Full time

Fit for Life Physiotherapy is a busy multidisciplinary physiotherapy clinic offering Physiotherapy, Massage Therapy, Osteopathy, Kinesiology/Therapeutic Exercise and Yoga Therapy. We are seeking a **part time Patient Experience Coordinator **to assist our administrative team with our growing clinic.

As a Patient Experience Coordinator you will work directly with the Patient Experience Manager and Clinical Director to support the clinicians and their clients.

**A day in the life of as a Patient Experience Coordinator at Fit for Life Physiotherapy involves;**
- Working in a bright and welcoming work space
- Busy, fast paced environment
- Greeting clients in clinic and over the phone - you are the first point of contact for many who come to the clinic
- Booking clients and managing the schedules of 13 clinicians using an online scheduling program
- Taking payments and billing to extended benefit plans and WSIB
- Laundry and light housekeeping to keep the clinic looking bright and clean

**Required Competencies;**
- Friendly and welcoming demeanour in person and on the phone
- Organization skills
- Knowledge of Janeapp booking system an asset (not required)

**Our Values, Your Values**;
- Want to have fun at work
- Passionate about working with and supporting people
- Lifelong learner

**Job Types**: Part-time, Permanent
Part-time hours: 15-20 per week

**Salary**: $18.00-$20.00 per hour

COVID-19 considerations:
Our clinic follows very strict guidelines to keep our employees and clients safe.

Work Location: In person



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