Financial Services Manager

3 months ago

Winnipeg, Canada Crown Auto Group Full time

**Financial Services Manager**

**Commission Based**

**Crown Auto Group**

**Job Type: Full-Time**

We have a great opportunity for a Financial Services Manager to join our team at Crown Toyota, located in the Waverley Auto Mall, where we are the #1 new car retail volume store across all brands in Manitoba. As part of the sales team, you will guide customers through the financial process to find the best approval terms for their loan, present them with options to protect their investment and complete their final paperwork.

**Qualifications**:

- Must have minimum 2 years of automotive sales experience with preferably 1 year experience in banking or in automotive finance/sales management
- A passion for providing exemplary customer service and interacting with guests
- Proven track record of success, having met or exceeding sales targets
- Ability to work well under pressure, individually and as part of a team
- Ability to interpret information provided by Credit Bureau and assess risk
- Excellent verbal and written communication skills
- Great organization and time management skills with high attention to detail
- Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude.
- Other languages spoken considered an asset

**Benefits**:

- Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
- Discounted fitness memberships

**What you'll do**:

- Work directly with customers to complete sales and finance transactions according to Company and Lender policies, procedures and best practices
- Provide a great customer experience at all customer touchpoints
- Conducting a thorough credit interview process and liaising with lenders to get the best approval terms possible for clients
- Obtain and review Credit Bureau’s with the customer(s) / applicant(s)
- Offer and sale of asset and financial protection products i.e. extended warranties, GAP insurance, chemical protection products etc
- Meeting established K.P.I.s (Key Performance Indicators) of the position
- Accurately complete finance documents with customer and submit their in a timely manner to the bank
- Address and resolve customer concerns and complaints (escalating to management when appropriate)
- Successfully complete all assigned sales, factory and F&I training courses
- Other duties may be assigned as required

**CROWN AUTO GROUP** is an equal opportunity employer We are looking for people from various ethnicities, backgrounds and experiences to join our workplace.

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