General Manager

5 months ago

Brampton, Canada Making Waves Swim School Full time

Our story began in the summer of 1994 when our founder taught 50 kids to swim in his parents’ backyard pool where Making Waves Swim School was born It wasn’t a sophisticated business however, it gave us the freedom to focus on what mattered most - our student’s progress in the pool, connecting with families and giving back to our community.

Now, over twenty-nine years later, we have five locations in Brampton, Milton, Mississauga, Vaughan and Guelph and teach over 8,000 students per week in learn-to-swim programs. Our award-winning water safety programs have produced thousands of confident swimmers, while staying true to the care, enthusiasm and passion put into that first summer.

Our Canadian roots also means the more diversity we have in our team, the more unique perspectives and fun ideas we share. It fuels our passion and connects us closer to our families and the communities we serve. We cheer for diversity in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective. And, we’ll do whatever it takes to create an environment where everyone can do their best work and be their best selves.

**ROLE**:
The General Manager will be responsible for supporting the operations of the business which includes, professionally executing our learn-to-swim programs and maintaining key business metrics while keeping quality and service consistently high at all locations. It is important for the General Manager to have the ability to maintain a culture of service and positive morale, at the same time focus on building the bench-strength of the Operations team through consistent and supportive coaching and feedback.

**RESPONSIBILITIES**

**Day-to-day operations**:

- Ensure that all business operations - sales, program delivery, project management, maintenance, risk management, human resources are conducted in compliance with established best practices, processes, and policies
- Drive the success of all operations through supportive direction, guidance, coaching and mentorship of Facility Managers
- Manage and ensure KPIs and key metrics are being achieved for each location; developing sales and marketing action plans accordingly
- Identify process improvements to better effectively run the day-to-day operations and execute those changes with the right stakeholders
- Lives the core values and leads by example to all staff
- Take on other projects as required

**Employee Management**:

- Conduct weekly / monthly feedback discussions with all direct reports to discuss performance, operations and encourage innovative thinking
- Supports Facility Managers in crisis management and employee support
- Support employee engagement plans across the team / locations
- Plan and organize the recruitment and placement of staff on an ongoing basis and assist Facility Managers in staff development plans

**Operational Efficiency**:

- Provide advice and guidance to the senior leadership team regarding projects/program rollouts, ensuring efficient process delivery approaches and effective change management principles are applied
- Work closely with the other members of senior leadership and other departments to strategically plan and manage the implementation and execution of operational initiatives, programs and new facility launches
- Build communication and collaboration bridges across the company by sharing best practices, looking for cross initiatives, collaboration opportunities and ensuring consistency in processes and systems

**Reporting**:

- Analyze daily, weekly and monthly reporting of Operations KPIs
- Oversee and approve budgets and spending
- Conduct and support Quarterly Business Reviews
- Keep senior leadership informed with detailed and accurate updates and reporting

**REQUIREMENTS & SKILLS**:

- 5 or more years experience as a General Manager or other managerial position
- Post-secondary education in business or related field
- Proven experience in training, coaching, and mentoring managers and employees
- Exceptional conflict resolution, negotiation, and objection handling skills
- Ability to effectively communicate both verbally and in writing
- Ability to coordinate, organize and lead effective and motivating team meetings
- Outstanding knowledge of data analysis and performance/operation metrics
- Proficient in Google Suite

**WORKING CONDITIONS**:

- Ability to travel extensively to work at Making Waves locations across Southern Ontario
- Exposure to swimming pools and warm air conditions
- Standing for extended periods of time
- Required to work flexible hours inclusive of evenings and weekends

**BENEFITS**
- Competitive Salary + Bonus
- Paid Time-Off
- Cell Phone Subsidy
- Employee Discount
- Fitness Subsidy
- Health & Dental Benefits

**REPORTS TO**:

- COO

**JOB LOCATION**
- We love hiring local, we are committed to finding top talent within our community
- Making Waves Head Office: 9 George Street North in Brampton, Ontario

  • General Manager

    5 months ago

    Brampton, Canada Bowlero Corp Full time

    Overview: Salary: $80,000 - $85,000 / year (Canadian dollars) Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. Our General Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The General Manager role is an active...

  • General Manager

    4 weeks ago

    Brampton, Ontario, Canada Nav Transport Inc. Full time

    Job Title: General ManagerWe are seeking a highly skilled and experienced General Manager to join our team at Nav Transport Inc.About the RoleThe General Manager will be responsible for leading our organization and implementing our policies and programs. This includes allocating resources, authorizing departments, and establishing objectives.Key...

  • General Manager

    4 weeks ago

    Brampton, Ontario, Canada TOPCAN CARRIER LIMITED Full time

    Job Title: General ManagerWe are seeking a highly skilled and experienced General Manager to join our team at TOPCAN CARRIER LIMITED.Job Summary:The General Manager will be responsible for leading our organization and overseeing the implementation of our policies and programs. This is a key leadership role that requires strong communication and interpersonal...

  • General Manager

    5 months ago

    Brampton, Canada Lone Star Texas Grill Full time

    **Position: General Manager**: **Location: 156 West Drive, Brampton, ON, L6T5P1**: **Job Type: Full Time**: We are looking for engaging and fun leaders who will help run a successful restaurant business, and manage a team of culinary & service staff. Our Lone Star managers are part of a team that brings our company policies and philosophies to life, and...

  • Assistant General Manager

    6 months ago

    Brampton, Canada Cineplex Full time

    Work location: Orion Gate Playdium City: Brampton What you will do: Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s set to expand from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Now that I have your attention and...

  • General Manager

    4 weeks ago

    Brampton, Ontario, Canada TEN 4 SYSTEM LTD. Full time

    Job Title: General Manager - SalesTEN 4 SYSTEM LTD. is seeking a highly skilled and experienced General Manager - Sales to lead our sales team and drive business growth.Job Summary:The General Manager - Sales will be responsible for developing and implementing sales strategies to achieve business objectives. This includes managing a team of sales...

  • General Manager Sales

    4 weeks ago

    Brampton, Ontario, Canada FREEWAY REAL ESTATES INC. Full time

    Job Title: General Manager SalesWe are seeking a highly skilled and experienced General Manager Sales to join our team at Freeway Real Estates Inc.Job Summary:The General Manager Sales will be responsible for leading our sales team and developing strategies to drive business growth. The ideal candidate will have a strong background in sales management,...

  • General Manager

    3 months ago

    Brampton, Canada JRoss Recruiters Full time

    ResponsibilitiesEnsure all departments are profitable and maintain strong working relationships with our teams.Support Sales duties including marketing calls, attending community business functions, qualifying and retaining in-house groups and corporate business, and assisting Director of Sales and the Sales manager with hotel sales and pricing...

  • General Manager Sales

    2 months ago

    Brampton, Ontario, Canada Dave and Rick Refrigeration Inc. Full time

    Job Title: General Manager, SalesWe are seeking a highly skilled and experienced General Manager, Sales to join our team at Dave and Rick Refrigeration Inc.Job Summary:The General Manager, Sales will be responsible for leading our sales team to achieve sales targets and drive business growth. This is a key leadership role that requires a strong understanding...

  • General Manager

    5 months ago

    Brampton, Canada Lineage Logistics Full time

    We are a growing organization and currently looking for a passionate and motivated General Manager to join our winning team. Employment Type: Permanent Office/Facility: Brampton The General Manager provides strategic direction and operational support to meet the established goals for a the warehouse which carries a broad scope of responsibilities and...

  • General Manager Position

    2 weeks ago

    Brampton, Ontario, Canada SRS TECHNOLOGIES INC Full time

    Job Description for General ManagerSRS TECHNOLOGIES INC is seeking a skilled General Manager to lead our organization to success. This is a permanent, hybrid role with a 35 to 40 hour workweek. The ideal candidate will have 5+ years of experience in management and computer software development.ResponsibilitiesAllocate resources to implement organizational...

  • General Manager Sales

    4 weeks ago

    Brampton, Ontario, Canada TEN 4 SYSTEM LTD. Full time

    Job Title: General Manager, SalesTen 4 System Ltd. is seeking a highly skilled and experienced General Manager, Sales to join our team.Job Summary:We are looking for a results-driven General Manager, Sales who can lead our sales team to achieve exceptional results. The ideal candidate will have a proven track record of success in sales leadership, excellent...

  • General Manager

    1 month ago

    Brampton, Ontario, Canada JN JANITORIAL SERVICES INC. Full time

    Job Title: General Manager - OperationsJN JANITORIAL SERVICES INC. is seeking a highly skilled General Manager - Operations to lead our team.Key Responsibilities:Allocate resources to implement organizational policies and programs.Authorize and organize the establishment of major departments and senior staff positions.Coordinate the work of regions,...

  • Restaurant General Manager

    4 days ago

    Brampton, Ontario, Canada Burger King Full time

    About the RoleWe are seeking a highly skilled Restaurant General Manager to join our Burger King team. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales growth.

  • General Manager

    4 weeks ago

    Brampton, Ontario, Canada JN JANITORIAL SERVICES INC. Full time

    Job Title: General Manager - OperationsJN JANITORIAL SERVICES INC. is seeking a highly skilled General Manager - Operations to lead our organization's operational strategy and drive business growth.Key Responsibilities:Develop and implement operational policies and procedures to ensure efficient and effective business operations.Lead and manage a team of...

  • General Manager Sales

    4 weeks ago

    Brampton, Ontario, Canada Intermodal Auto & Truck Repairs Full time

    Job Title: General Manager, SalesWe are seeking a highly skilled and experienced General Manager, Sales to join our team at Intermodal Auto & Truck Repairs. As a key member of our leadership team, you will be responsible for leading our sales efforts and driving business growth.Key Responsibilities:Lead and manage a team of sales professionals to achieve...

  • Construction General Manager

    4 weeks ago

    Brampton, Ontario, Canada Khinda Construction Ltd. Full time

    Job Title: Construction General ManagerWe are seeking a highly skilled Construction General Manager to join our team at Khinda Construction Ltd. The successful candidate will be responsible for overseeing the overall construction process, ensuring projects are completed on time, within budget, and to the highest quality standards.Key...

  • Restaurant General Manager

    2 weeks ago

    Brampton, Ontario, Canada A&W Full time

    Job Title:Restaurant General ManagerAbout the Role:We are seeking a highly skilled Restaurant General Manager to lead our team at Ontario Inc. The successful candidate will be responsible for implementing operational procedures, balancing cash, and conducting performance reviews.Key Responsibilities:Determine type of services to be offered and implement...

  • General Manager

    5 months ago

    Brampton, Canada Pizza Hut Canada - FMI Group Full time

    **Location: 9990 The Gore St.Unit #101, Brampton, Ontario** There’s nothing cookie-cutter about Pizza Hut. Not our pizzas. Not our people. And definitely not the way we live life. Around here, we don’t settle for anything less than food we’re proud to serve. And we don’t just clock in. Not when we can also become our best, make friends, and have fun...

  • Sales General Manager

    3 weeks ago

    Brampton, Ontario, Canada ALL TRUCK LUBE & WASH LTD Full time

    Sales General Manager at ALL TRUCK LUBE & WASH LTDWe are seeking a highly skilled Sales General Manager to lead our sales team and drive business growth. The ideal candidate will have a proven track record of success in sales leadership and a strong understanding of the sales process.Key Responsibilities:Develop and implement sales strategies to achieve...