Operations Supervisor

3 weeks ago


Calgary, Canada CBI Health Full time

The Operations Supervisor will assist with staff supervision, coaching and scheduling and create a safe and secure home-like environment for clients, families and staff. Operations Supervisor may in some regions also provide customer service and intake coordination to referral sources, clients and families and liaise with stakeholders to ensure client schedule and funding needs are met, including completion and maintenance of service agreements.

**Responsibilities**:

- Supervise and provide direction to staff aligned with policies and procedures and standards of professional conduct
- Assist in ensuring that Direct Support Staff (casual and regular in some regions) are scheduled in the homes in accordance with the funding guidelines.
- Collaborates with the Clinical, Operations Managers and Board Certified Behavior Analyst where applicable to develop monthly activity recreational plan
- Collaborates with the Clinical team to ensure follow through on contracted services, including the Individual Support Plan (ISP)/ Plan of Care (POC), Behaviour Support Plan (BSP) protocol

**Supervision/Management**
- Assist in ensures adherence to policies and procedures as well as regional licensing requirements. Escalate issues when required
- Assist in training and onboarding of Direct Support Staff (and Team Lead in some regions) in collaboration with Clinical and Operations Managers whenever possible
- Assist in ensuring Direct Support Staff are well aligned with the Key Accountabilities of their role and are meeting performance expectations including execution of recreation and activity plans.
- Provide applicable information to Manager for probation and annual performance reviews and performance improvement plans.
- Work in collaboration with Manager when there are challenging performance issues (Team Leads should be involved)
- Ensures that mandatory and annual training requirements provided by Human Resources are complete and gaps addressed
- Report workplace injuries in reporting system and the workplace injury report is forwarded to the appropriate manager.

**Documentation and Administration**:

- Assist Operations Managers to ensure accurate records of house petty cash and the client’s personal
- Assists with monitoring client’s finances (expenditures, reimbursements, may include reconciling the client’s personal funds at month end). Completes audits as per policy

**Qualifications**:

- Minimum 2 year of experience in a supervisor or leadership role in a service-focused organization
- Minimum 3 years of experience working directly with clients with intellectual/developmental disabilities and/or mental health diagnosis
- Demonstrated patient-centred focus with a commitment to providing quality care.
- Secondary Education or certification in Health, Business, Health Administration, or related field
- Strong knowledge of the health care system, and experience in home and community care



  • Calgary, Canada Alpine Building Maintenance Full time

    Operations Supervisor Calgary, AB, Canada ● Edmonton, AB, Canada Req #636 Friday, May 17, 2024 Job Title:  Operations Supervisor Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. Location: Calgary and Edmonton and Surrounding Areas, AB


  • Calgary, Canada Alpine Building Maintenance Full time

    Operations Supervisor Calgary, AB, Canada ● Edmonton, AB, Canada Req #636 Friday, May 24, 2024 Job Title:  Operations Supervisor Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. Location: Calgary and Edmonton and Surrounding Areas, AB

  • Operations Supervisor

    4 weeks ago


    Calgary, Canada CanWel Building Materials Ltd Full time

    **Operations Supervisor** **Calgary, AB** **Permanent Full-Time** Reference Number: CAN-AB-CAL-102-250523 **SUMMARY** Reporting to the Branch Supervisor, the Operations Supervisor is responsible for the daily operation of the warehouse and warehouse staff in the areas of order picking, shipping, load planning, receiving, warehouse optimization and...


  • Calgary, Canada GardaWorld Full time

    We are currently hiring an Operations Supervisor for Calgary, Alberta. **Your mission at GardaWorld**: Reporting to the Branch Manager, you will be in charge of the Cash Services Messenger team. On a daily basis, you will be responsible for planning, organizing, and managing the work of your teams and ensuring customer satisfaction. We are looking for a...

  • Operations Supervisor

    1 month ago


    Calgary, Canada Matrix Logistics Services Limited Full time

    Shift schedule  Saturday to Tuesday from 1400 to 0030 Looking for a typical 9-to-5 job with a boss who’ll tell you exactly what to do? Keep looking. This job isn’t for you. If you need to succeed, you’re driven to achieve, and you have what it takes to tackle whatever challenges the day brings… we want you on our team. DHL Supply Chain is a...

  • Operations Supervisor

    1 month ago


    Calgary, Canada Metro Supply Chain Full time

    Operations Supervisor 490 Carmek Dr, Calgary, AB T1X 0J9, Canada Req #2810 Thursday, April 11, 2024 Join our team Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions...


  • Calgary, Canada McDonald's Full time

    Operation Supervisor (McDonald's experience is a must)We are more than just your local restaurant. We are a collection of hardworking small-business owners. Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families...

  • Operations Supervisor

    1 month ago


    Calgary, Canada Sage hill bottle depot Full time

    Sage Hill Bottle Depot is a small business in Calgary, AB T3R 0S4. We are professional, customer-centric, and demanding. Our main purpose is to create a recycling environment that people enjoy being a part of, whether it be a mindless chore or a weekly errand. We are working towards serving our neighbouring communities with a better experience! Our work...


  • Calgary, Canada Paladin Security Full time

    Healthcare Operations Centre Supervisor **Position Overview**: The Supervisor will work with the dispatchers to ensure that all of Paladin’s contractual obligations are met regarding shift coverage for the healthcare contract. Along with the Healthcare Security Program Manager, strategically plan and analytically create scheduling efficiencies while...


  • Calgary, Canada Government of Alberta Full time

    Role Responsibilities Join our dynamic team as an Operations and Maintenance (O&M) Supervisor for the Springbank Dry Dam and Reservoir (SR1) project - a complex $800 million water management project designed to protect the City of Calgary and other downstream stakeholders from major flood events. This position offers a unique opportunity to be a...


  • Calgary, Canada TST-CF Express Full time

    **About Us**: TST-CF Express is Canada's leading provider of time sensitive, less than truckload (LTL) North American transportation services. Since 1928, we've offered unparalleled quality service and customer support, while utilizing the most current technology available to the industry. We are now looking for an experienced Inbound Operations Supervisor...


  • Calgary, Canada Klopp Richards & Associates Full time

    Our Oil & Gas Client is looking for a Supervisor, Operations Accounting to perform and supervise various operational accounting duties reporting to the Controller. If you are a seasoned operations accountant with a focused experience in junior oil and gas with 10+years in the industry including 2+ y


  • Calgary, Canada CPKC Full time

    Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and...


  • Calgary, Alberta, Canada CPKC Full time

    Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and...

  • Operations Supervisor

    1 month ago


    Calgary, AB, Canada Metro Supply Chain Full time

    490 Carmek Dr, Calgary, AB T1X 0J9, Canada Req #2810 Thursday, April 11, 2024 Join our team Metro Supply Chain (MTH) is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our...


  • Calgary, Canada Klopp Richards & Associates Full time

    Our Oil & Gas Client is looking for a Supervisor, Operations Accounting to perform and supervise various operational accounting duties reporting to the Controller. If you are a seasoned operations accountant with a focused experience in junior oil and gas with 10+years in the industry including 2+ years in a supervisory position. Your duties will be...


  • Calgary, Canada Klopp Richards & Associates Full time

    Our Oil & Gas Client is looking for a Supervisor, Operations Accounting to perform and supervise various operational accounting duties reporting to the Controller. If you are a seasoned operations accountant with a focused experience in junior oil and gas with 10+years in the industry including 2+ years in a supervisory position. Your duties will be...


  • Calgary, Canada Klopp Richards & Associates Full time

    Our Oil & Gas Client is looking for a Supervisor, Operations Accounting to perform and supervise various operational accounting duties reporting to the Controller. If you are a seasoned operations accountant with a focused experience in junior oil and gas with 10+years in the industry including 2+ years in a supervisory position. Your duties will be...

  • Operations Supervisor

    4 weeks ago


    Calgary, AB, Canada Petwin Properties Full time

    ABOUT PETWIN PROPERTIES Since its first real estate acquisition in 1967, Petwin Properties has been a trusted provider of commercial and residential leasing opportunities across Canada and the United States. Our presence spans vibrant Canadian cities such as Calgary, Edmonton, and High River, as well as bustling metro areas in the US, including Phoenix,...

  • Supervisor

    19 hours ago


    Calgary, Canada Savers Full time

    Description Job Title: Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind...