Sales Representative Ecs Electrical Cable Supply

2 months ago

Halifax, Canada Electrical & Automation Industry Careers Full time

**The Opportunity: Sales Representative**

ECS is a proud Platinum Member of Canada's Best Managed Companies and is ISO 9001:2015.

**Responsibilities**:
**Sales Support**:

- Respond to customer inquiries, resolve issues, and provide necessary assistance.
- Assist with the preparation of quotes, processing of purchase orders, management of transfers, and follow-up activities.
- Support the sales team in the absence of staff members, ensuring seamless operations.
- Manage e-commerce and cash sales transactions.
- Source non-stock materials using the Supplier Reference Guide available on the intranet.
- Build and maintain positive relationships with customers, fostering strong interactions.
- Provide support with cycle counts and participate in warehouse activities as required.
- Report to the Branch Manager regarding lost sales due to stock shortages, customer changes affecting min/max levels, and large orders that reduce inventory below minimum levels.

**Administrative Duties**:

- Organize and sort paperwork to maintain a tidy and efficient work environment.
- Prepare documents and materials necessary for sales activities.
- Handle various administrative tasks related to office operations, ensuring smooth workflow.
- Manage incoming calls, directing them to the appropriate personnel, and respond to customer inquiries promptly.
- Monitor and control backorders, enter Stock Transfer Requests, and conduct daily reviews of sales orders.
- Coordinate and execute sales and branch mailings.
- Prepare and submit invoice reports for corporate review.
- Review and address inventory discrepancies within established approval limits.
- Assist with receiving vendor products, ensuring accuracy and efficiency.
- Add freight charges to sales orders as required.
- Perform other tasks as assigned by the Branch Manager.

**Required Qualifications and Experience**:

- Proven experience in a sales support or customer service role, with a strong understanding of sales processes and procedures.
- Exceptional interpersonal skills, with a demonstrated ability to build and maintain strong customer relationships.
- Strong problem-solving skills, particularly in a sales context, with the ability to address and resolve customer issues effectively.
- Proficiency in Microsoft Excel and MS Office Suite, with a solid ability to manage data and documentation accurately.
- Keen attention to detail, ensuring precision in processing orders and managing inventory.
- Excellent organizational skills, with the ability to prioritize tasks, manage time efficiently, and meet critical deadlines.
- Strong verbal and written communication skills, capable of conveying information clearly and professionally.
- A proactive and adaptable mindset, with a strong willingness to learn, grow, and contribute to the success of the team.

**What ECS Offers**:

- Competitive pay structure with the added benefit of a rewarding commission plan
- Comprehensive Dental Care
- Extended Health Care
- Vision Care
- RRSP with employer match after one year
- On-site parking
- Employee Assistance Program
- And many more benefits

**Job Type**
- This job is Full-Time, Permanent

**Salary Range**:$48k - $50k

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