Junior Patient Experience Analyst

3 weeks ago

Toronto, Canada Spectrum Health Care Full time

Company Description

Spectrum Health Care is hiring a **Junior Patient Experience Analyst** for our corporate office in **Toronto**.

As a **Junior Patient Experience Analyst**, you will be responsible for completing patient surveys and analyzing and interpreting the data for stakeholders.

This role is for you if:

- You are customer service superstar
- You are an expert in Excel and enjoy working with data sets to create reports
- You enjoy finding and presenting insights from data analysis to stakeholders

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of **Canada’s Best Managed companies** and a committed member of a team of highly skilled healthcare professionals.

At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.

**Job Description**:

- Complete surveys across our patient population each month
- Creating monthly and quarterly reports for presentation to stakeholders
- Analyze and interpret data to identify trends and recommend areas of improvement
- Customizing survey tool for use within our specialty programs (such as clinics and palliative care)
- Record data and ask probing questions to gather clear and usable data
- Send survey reminders on a weekly basis
- Manage patient concerns received via phone survey, escalate as appropriate and follow up with patient

**Qualifications**:

- Post-secondary education, in Business or related field
- 2+ years’ experience in a customer service role
- 1+ years’ experience working with data
- Advanced skills in MS Excel
- Strong analytical skills
- Strong presentation skills

Additional Information

**Spectrum Health Care **is thrilled to be named one of **Canada’s Best Managed Companies.** This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click **here** to learn more about this esteemed honour.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

  • Junior Tax Analyst, Tax Slips

    Found in: Talent CA 2 C2 - 2 weeks ago

    Toronto, Canada CB Canada Full time

    Junior Tax Analyst, Tax Slips AdministrationOn behalf of our client in the Banking Sector, PROCOM is looking for a Junior Tax Analyst, Tax Slips AdministrationJunior Tax Analyst, Tax Slips Administration – Job DescriptionResponsible for maintaining the records for investors of various Investment Companies that offer investments such as Mutual, Segregated...

  • Junior IT Security Analyst, Networks

    Found in: Talent CA 2 C2 - 2 weeks ago

    Toronto, Canada CB Canada Full time

    Junior IT Security Analyst - Networks On behalf of our client in the Banking Sector, PROCOM is looking for a Junior IT Security Analyst - Networks. Junior IT Security Analyst - Networks – Job Description Identify security issues and risks, and provide recommendation of mitigation plans Govern the deployment of data security controls that mitigate and...

  • Patient Safety

    5 days ago

    Toronto, Canada St. Michael's Hospital Full time

    The Patient Safety Department provides leadership for the planning, implementation and evaluation of patient safety across the Network. The principal functional areas include: leading the organizational response to patient harm, building a culture of safety and learning, safety anticipation and preparedness, focus on reliability to prevent harm and...

  • Junior Data Analyst

    2 weeks ago

    Old Toronto, Canada Sage City Full time

    Sage Vacancy Junior Data Analyst #sagecareers Sage Vacancy Junior Data Analyst #sagecareers sage careers Applicant PortalJob Details: Junior Data Analyst Full details of the job. Job Title Junior Data Analyst Job Description The Junior Data Analyst role will form an important part of the Data & Insights team to build a...

  • Junior Data Analyst

    2 weeks ago

    Old Toronto, Canada Sage City Full time

    Sage Vacancy Junior Data Analyst #sagecareers Sage Vacancy Junior Data Analyst #sagecareers sage careers Applicant PortalJob Details: Junior Data Analyst Full details of the job. Job Title Junior Data Analyst Job Description The Junior Data Analyst role will form an important part of the Data & Insights team to build a...

  • Junior Data Analyst

    2 days ago

    Old Toronto, Canada Sage City Full time

    Sage Vacancy Junior Data Analyst #sagecareers Sage Vacancy Junior Data Analyst #sagecareers sage careers Applicant PortalJob Details: Junior Data Analyst Full details of the job. Job Title Junior Data Analyst Job Description The Junior Data Analyst role will form an important part of the Data & Insights team to build a...

  • Junior Business Operations Analyst, Kobo Writing

    1 day ago

    Toronto, Canada Rakuten Kobo Full time

    Job Description: - Rakuten Kobo Here at Rakuten Kobo Inc., our mission is to make reading lives better. We stand for readers. We also stand for our employees - from interns and co-ops to permanent staff - and support their growth and development. Whether you are a student at the start of your career or a professional carving a different path, our early...

  • Junior Business Analyst, MS Excel

    Found in: Talent CA 2 C2 - 2 weeks ago

    Toronto, Canada CB Canada Full time

    Junior Business Analyst - MS Excel - Tax/Lending On behalf of our client in the Banking Sector, PROCOM is looking for a Junior Business Analyst - MS Excel - Tax/Lending. Junior Business Analyst - MS Excel - Tax/Lending – Job Description Tax Module - solution analysis to implementation stages: Validation and reconciliation of data from ACBS to Tax module,...

  • Junior Data Analyst

    4 days ago

    Toronto, Canada X-brain Full time

    The Junior Data Analyst is responsible for assisting in collecting, analyzing, and visualizing data to provide insights for DHS. The analyst will have opportunities to learn and grow in skills and scope while working collaboratively in a dynamic environment. **Responsibilities** - Assist in inputting and updating data within internal databases and systems -...

  • Junior Financial Analyst

    Found in: Talent CA C2 - 2 weeks ago

    Toronto, Canada Penguin Random House Canada Limited Full time

    Junior Financial Analyst, Penguin Random House Canada The salary range for this position begins at $50,417. As a team of dedicated book-loving professionals, we discover, shape, and share content that nurtures thoughts, dreams, and conversations around the globe, ensuring that new and established voices are heard. We respect and value each individual...

  • Junior IT QA Analyst

    1 day ago

    Toronto, Canada First National Financial Full time

    We are hiring a Junior IT QA Analyst! **The Role**: **Reporting To**: Manager, QA, and Implementation Services **Full-Time/Part - Time**: Full Time **Posting Date**: March 8, 2024 **Closing Date**: March 22, 2024 **Hours of Work**: 8:30 a.m. - 5:00 p.m. **Grade**: 6.4 **Office Location**: Downtown Toronto Great location! Steps away from the main public...

  • Junior SOC Analyst

    6 days ago

    Toronto, Canada Mjolnir Security Full time

    Mjolnir provides clients with a suite of highly advanced and AI/ML driven tools and services - Security Ops Center as a Service, Threat Detection and Dark web Threat Intelligence, Digital Forensics, Threat Analysis and Incident Response services, as well as Cyber Security training. Mjolnir supports both corporate and public agencies - and specializes in...

  • Junior Data Analyst with Risk Management experience to analyze, validate and report data using

    1 week ago

    Old Toronto, Canada S I Systems Full time

    Junior Data Analyst with Risk Management experience to analyze, validate and report data using data mining and develop Power BI Dashboards with one of our major banking clients- 33833Junior Data Analyst with Risk Management experience to analyze, validate and report data using data mining and develop Power BI Dashboards with one of our major banking clients-...

  • Junior Data Analyst with Risk Management experience to analyze, validate and report data using

    1 week ago

    Old Toronto, Canada S I Systems Full time

    Junior Data Analyst with Risk Management experience to analyze, validate and report data using data mining and develop Power BI Dashboards with one of our major banking clients- 33833Junior Data Analyst with Risk Management experience to analyze, validate and report data using data mining and develop Power BI Dashboards with one of our major banking clients-...

  • Junior Data Analyst with Risk Management experience to analyze, validate and report data using

    Found in: Jooble CA O C2 - 1 week ago

    Toronto, ON, Canada S I Systems Full time

    Junior Data Analyst with Risk Management experience to analyze, validate and report data using data mining and develop Power BI Dashboards with one of our major banking clients- 33833 Junior Data Analyst with Risk Management experience to analyze, validate and report data using data mining and develop Power BI Dashboards with one of our major banking...

  • Junior Data Analyst with Risk Management experience to analyze, validate and report data using

    1 week ago

    Old Toronto, Canada S I Systems Full time

    Junior Data Analyst with Risk Management experience to analyze, validate and report data using data mining and develop Power BI Dashboards with one of our major banking clients- 33833Junior Data Analyst with Risk Management experience to analyze, validate and report data using data mining and develop Power BI Dashboards with one of our major banking clients-...

  • Junior Data Analyst, Strategy

    1 week ago

    Old Toronto, Canada Horizon Media Inc. Full time

    Junior Data Analyst, Strategy & Insights page is loaded Junior Data Analyst, Strategy & Insights Apply locations Toronto time type Full time posted on Posted 4 Days Ago job requisition id R0014278 Job Description The Junior Data Analyst will support the business across a range of data collection initiatives along with...

  • Junior Data Analyst, Strategy

    Found in: Jooble CA O C2 - 2 weeks ago

    Toronto, ON, Canada Horizon Media Inc. Full time

    Junior Data Analyst, Strategy & Insights page is loaded Junior Data Analyst, Strategy & Insights Apply locations Toronto time type Full time posted on Posted 4 Days Ago job requisition id R0014278 Job Description The Junior Data Analyst will support the business across a range of data collection initiatives along with analysis, and visualization of...

  • Junior Data Analyst, Strategy

    2 weeks ago

    Old Toronto, Canada Horizon Media Inc. Full time

    Junior Data Analyst, Strategy & Insights page is loaded Junior Data Analyst, Strategy & Insights Apply locations Toronto time type Full time posted on Posted 4 Days Ago job requisition id R0014278 Job Description The Junior Data Analyst will support the business across a range of data collection initiatives along with...

  • Junior Data Analyst, Strategy

    2 weeks ago

    Old Toronto, Canada Horizon Media Inc. Full time

    Junior Data Analyst, Strategy & Insights page is loaded Junior Data Analyst, Strategy & Insights Apply locations Toronto time type Full time posted on Posted 4 Days Ago job requisition id R0014278 Job Description The Junior Data Analyst will support the business across a range of data collection initiatives along with...