Lab Service Technician

2 weeks ago


Cambridge, Canada Clarion Medical Technologies Inc. Full time

As a Service Technician, you will play a crucial role in ensuring the smooth operation and customer satisfaction of our technical products or services. You will be responsible for performing technical inspections, repairs, upgrades, providing technical assistance, troubleshooting, and resolving customer issues through various communication channels. This role requires a strong technical background, excellent problem-solving skills, and the ability to communicate complex technical information in a clear and understandable manner.

**Responsibilities**:

- Technical Support:

- Electro-mechanical and optical equipment repair, testing and calibration.
- Perform technical inspection and modification of new equipment to meet CSA standards.
- Troubleshoot hardware and software issues and provide accurate technical solutions.

**Customer Support**:

- Diagnose and identify technical issues reported by customers and work towards timely resolution.
- Respond to customer inquiries and issues related to technical products or services promptly and professionally.
- Guide customers through step-by-step solutions and troubleshooting procedures.
- Document and track all customer interactions, including the details of the issue and the resolution provided.

**Product Knowledge**:

- Stay up-to-date with the latest features and updates of the products or services to provide accurate information to customers.
- Develop and maintain a comprehensive understanding of the technical aspects of the company's offerings.

**Collaboration**:

- Collaborate with other departments to communicate customer feedback and contribute to product improvement.
- Provide input to the engineering team based on recurring technical issues.

**Training and Documentation**:

- Develop and update documentation and troubleshooting guide to assist teams in troubleshooting common issues.
- Conduct training sessions for the technical team on using, maintaining and repairing the products.

**Customer Satisfaction**:

- Ensure a high level of customer satisfaction through effective communication, empathy, and a commitment to resolving issues in a timely manner.
- Seek and act on customer feedback to continually improve the quality of service.
- Electronic/Electrical Technician/Technologist or equivalent.
- 2 - 5 years experience in technical service industry.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and analytical skills.
- Ability to work independently and collaboratively in a team environment.
- Customer-focused with a commitment to delivering exceptional service.
- French language skills would be an asset


  • Collection Technician

    4 weeks ago


    Cambridge, Canada DriverCheck Inc. Full time

    **Position**:Collection Technician **Hours**: 8:30am to 5:00pm; 2 week rotation (Week 1: Monday to Wednesday, Week 2: Thursday to Friday) **Type**:Part-Time; 1 Year Fixed-Term Contract **Location**:Kitchener Clinic **DriverCheck is growing!** Are you a creative genius? Are you a passionate, dedicated, smart, self-aware and detail focused individual?...

  • Colour Technician

    7 days ago


    Cambridge, Canada CGT Canada Full time

    **Description**: As a member of the operations team, the **Colour Technician** is responsible to correct and approve colour, and run samples using test equipment. **Duties and Responsibilities**: - Run production paste samples on mill, colour correct and approve according to lab tolerances. - Check PBO batches for colour and dispersion using colour...

  • Trim Technician

    4 weeks ago


    Cambridge, Canada Aleafia Health Full time

    **Aleafia Health** Aleafia Health brings Canadians medical cannabis care through nationwide clinics, world-class cultivation and distribution facilities, and innovative research. Experiential knowledge of medical cannabis therapy, a rapidly evolving science, helps ensure physicians make recommendations that have been proven effective through historical...

  • Service Technician

    4 weeks ago


    Cambridge, Canada Leavitt Machinery Canada Inc. Full time

    The Service Technician is responsible for meeting all Service related needs of the offsite customer in the most timely, cost effective and safe manner possible. On a daily and/or as needed basis, the Service Technician is required to communicate cooperatively with a variety of people including the Service Manager, Dispatcher, the Customer, Lead/Charge Hand...

  • Mechanical Technician

    4 weeks ago


    Cambridge, Canada Element Materials Technology Full time

    Overview: Element has an opportunity for a **Mechanical Technician** to join our growing team. This is a great opportunity to develop your career within a Global TIC business. Join us as a Mechanical Technician and see how your variety of routine and non-routine testing make a difference and how critical it is to helping us deliver on our purpose and...

  • Laboratory Technician

    4 weeks ago


    Cambridge, Canada Element Materials Technology Full time

    Vue d'ensemble: Element has an opportunity for a **Laboratory Technician **to join our growing team. This is a great opportunity to develop your career within a Global TIC business. Join us as a Laboratory Technician and see how your variety of routine and non-routine testing make a difference and how critical it is to helping us deliver on our purpose and...

  • Accounting Technician

    4 weeks ago


    Cambridge, Canada Ahki Full time

    ACCOUNTING TECHNICIAN Job details • Company-Angstrom Engineering Inc.• Location- 160 Boychuk Dr, Cambridge, ON, N3E 0E6 Salary- $28.50 / hour• Vacancies - 1• Terms of employment- Permanent employment, Full time 30 to 40 hours per week• Start date - As soon as possible. Job RequirementsLanguagesEnglishEducationCompletion of Secondary...

  • Accounting Technician

    4 weeks ago


    Cambridge, Canada Ahki Full time

    ACCOUNTING TECHNICIAN Job details • Company-Angstrom Engineering Inc.• Location- 160 Boychuk Dr, Cambridge, ON, N3E 0E6 Salary- $28.50 / hour• Vacancies - 1• Terms of employment- Permanent employment, Full time 30 to 40 hours per week• Start date - As soon as possible. Job RequirementsLanguagesEnglishEducationCompletion of Secondary...

  • Accounting Technician

    4 weeks ago


    Cambridge, Canada Ahki Full time

    ACCOUNTING TECHNICIAN Job details • Company-Angstrom Engineering Inc.• Location- 160 Boychuk Dr, Cambridge, ON, N3E 0E6 Salary- $28.50 / hour• Vacancies - 1• Terms of employment- Permanent employment, Full time 30 to 40 hours per week• Start date - As soon as possible. Job RequirementsLanguagesEnglishEducationCompletion of Secondary...

  • Service Technician

    7 days ago


    Cambridge, Canada Code Red Fire Securities Full time

    **Job Summary** Service technician. Servicing fire equipment. Experience or will train. call only 519-653-7331 for further information. **Responsibilities and Duties** to service fire equipment **Qualifications and Skills** experience or will train **Job Types**: Full-time, Contract Work Location: On the road


  • Cambridge, Canada On-Time Human Resources Full time

    **Field Service Technician** **Position Summary**: As a Field Service Technician, you will be responsible for performing a variety of field service tasks, including removing, installing, and dismantling pumps at customer sites. Your main responsibilities will involve troubleshooting and diagnosing mechanical issues on-site, collaborating closely with team...


  • Cambridge, Canada The Battery Shop Ltd Full time

    Service business requires energetic, personable individual for a wide range of duties incl. customer service, shipping and receiving, shop and yard maintenance, deliveries, assisting field technicians and training to become a field technician. No experience necessary but any trade experience and asset. Must have a valid class G license with good driving...


  • Cambridge, Canada Budds' Group of Companies Full time

    Automotive Service Technician Kieswetter Mazda is looking to add to our growing service department. As southwest Ontario's largest Mazda dealer, our shop is always busy. Join our team as our newest Automotive Service Technician.What We Offer:One of the top performing and established Mazda dealers in CanadaCompany pension plan with employer RRSP matchExtended...


  • Cambridge, Ontario, Canada Budds' Group of Companies Full time

    Automotive Service Technician Kieswetter Mazda is looking to add to our growing service department. As southwest Ontario's largest Mazda dealer, our shop is always busy. Join our team as our newest Automotive Service Technician.What We Offer:One of the top performing and established Mazda dealers in CanadaCompany pension plan with employer RRSP matchExtended...


  • Cambridge, Canada Budds' Group of Companies Full time

    Automotive Service Technician Kieswetter Mazda is looking to add to our growing service department. As southwest Ontario's largest Mazda dealer, our shop is always busy. Join our team as our newest Automotive Service Technician.What We Offer:One of the top performing and established Mazda dealers in CanadaCompany pension plan with employer RRSP...


  • Cambridge, Canada Witmer Auto Service Full time

    Witmer Auto Service is currently looking for hire a Service Advisor for our fast-paced service centre. **Duties**: - Greet customers and provide excellent customer service - Schedule service appointments for clients with accurate descriptions for mechanics - Coordinate vehicle inspections with mechanics - Communicate findings to customers, provide accurate...


  • Cambridge, Canada AGS Automotive Full time

    **COMPANY OVERVIEW** AGS Automotive Systems is a full-service automotive supplier specializing in the manufacture and supply of complex high value-add automotive metal components, including in particular front and rear impact assemblies, principally for pick-ups and the heavy truck market. AGS offers full range of in-house capabilities including design and...

  • Service Technician

    3 days ago


    Cambridge, Canada CW KITCHENS Full time

    CW Kitchens is currently seeking to hire a **Cabinet Service Technician** to be a part of our amazing team. If you are a friendly, outgoing person who loves to interact with people and you feel you have the handy woodworking skills necessary to do cabinetry repairs/small installs - then this is the role for you! - **Duties/Responsibilities will include, but...

  • Service Technician

    4 weeks ago


    Cambridge, Canada Mr. Lube Full time

    Job Summary: We are seeking energetic people as trainees for our Tire, Oil and Lube Technician positions. No Experience Necessary - Just a desire to learn Automotive Maintenance and the "people skills" to work with Customers and Co-Workers. Very good physical fitness is a must, this is an energetic atmosphere! You will find a fun working environment, with...

  • Accounting Technician

    4 weeks ago


    Cambridge, ON, Canada Ahki Full time

    ACCOUNTING TECHNICIAN Job details • Company-Angstrom Engineering Inc. • Location- 160 Boychuk Dr, Cambridge, ON, N3E 0E6 Salary- $28.50 / hour • Vacancies - 1• Terms of employment- Permanent employment, Full time 30 to 40 hours per week • Start date - As soon as possible. Job Requirements Languages English Education Completion of Secondary...