Install Coordinator

2 weeks ago

St Catharines, Canada Kraun Electric Full time

Kraun Electric is a growing electrical contracting firm that delivers comprehensive electrical solutions & services to various clients. We are recognized leaders in the industry because of our commitment to quality work, customer service, and innovation. The Install Coordinator at Kraun will support our Business and Home Electric customers, ensuring the highest level of service.

The Install Coordinator role has one primary function - coordinating and setting up installation jobs for success.

At Kraun Electric, we drive for results, take pride in our professionalism, and value the people on our team. We are good at what we do, and who we work alongside each day is critically important. We aim to provide a work environment where individuals feel safe, know they matter, and can grow professionally.

**Roles & Responsibilities**
- Update databases as needed, ensuring "live-time" information
- Collect payment from customers
- Schedule all install jobs, ensuring optimization of resources
- Manage the permit process, including scheduling and providing documentation
- Request Hydro permits, spot sheets, disconnects and reconnects
- Submit locate requests to the appropriate utility company
- Work closely with Purchasing to ensure required material or equipment is available
- Effectively communicate pertinent information with managers, team members, and customers to

ensure a smooth customer experience
- Assist Home Projects Manager with administrative duties (e.g. Progress Invoicing)
- Cover team member vacations as needed
- Solve problems using critical thinking, initiative, and a drive for excellence.
- Stay organized in a fast-paced environment.
- Assist Team Leads with calendar management, etc.
- Other duties as assigned

**Qualifications and Educational Requirements**
- Minimum of 3 years working in administration assistance or project coordination
- Post-secondary education with a diploma or degree in business administration or a related field is preferred
- Passes background screening, including previous employment, education, and criminal history

**Required Skills**:

- Proficient in Microsoft Office Suite, including Office 365 (Word, Excel, Teams)
- High aptitude for learning new software and comfortable in a paperless environment
- Excellent organizational skills
- Ability to prioritize tasks with conflicting deadlines and meet them
- Consistent attention to detail
- Excellent interpersonal skills with the ability to foster relationships inside and outside the organization
- Effective written and verbal communication skills in English
- Handles stressful situations with accuracy and approachability
- Analytical and robust problem-solving ability
- Takes initiative, looking for opportunities to assist others and improve processes
- Ability to adapt to changing responsibilities and priorities
- Maintains confidentiality.

**Working Environment & Physical Demands**
- Prolonged sitting
- Routine use of standard office equipment
- Fast-paced, with interruptions and distractions
- Open-concept workspace in a professional office environment
- Collaborative and positive environment

**Tools & Benefits Provided**
- Computer technology
- Professional training courses as deemed helpful
- Marketing materials
- Health & Safety training
- Company events
- Retirement Savings Program
- Extended Healthcare
- Vision care
- Dental Care
- Employee Assistance Program
- Education reimbursement

We are committed to providing equal employment opportunities and accommodations to applicants per the Accessibility for Ontario with Disabilities Act (AODA). Applicants may request accommodation during the recruitment process.

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