IT Desktop Support

1 month ago


Toronto, Canada Compest Solutions Inc Full time

**IT Desktop support /Service desk**
Location**:Hybrid in Toronto/GTA**
Max rate **CAD$15/hr. to 18/hr. on Inc/Corp to Corp**

You will be presented to the client on **INC** basis.

**INC** or **Incorporated** means you will have a company registered on your name in Canada and will work with us through your company. It is a process where you will be working on the Company to Company / Corporation to Corporation basis.

**Excellent in English**

**Technical skills**
2. Very good knowledge on **VPN concepts and working experience in VPN troubleshooting**
3. Working experience in I**nternet troubleshooting and wireless routers**
4. Knowledge on **active directory, domain controllers** and good exposure to **active directory concepts**
5. Working experience in **password reset tools and self**
6. Troubleshooting experience using remote control tools **(example: Bomgar, LogMeIn, TeamViewer)**
7. Troubleshooting skills and experience in handling Exchange (Outlook)/Lotus Notes environment
8. Good knowledge on **VPN concepts and troubleshooting VPN connections**
9. Knowledge on **Virtual Machines / Citrix**

10. Knowledge/exposure on ticketing tools like **Remedy, ServiceNow**
11. Troubleshooting experience using remote control tools like **Bomgar**

12. Proficiency with operating systems, including **Windows and MacIntosh’s **operating systems

**Regards,**
**Compest Solutions Inc**
**D: 647-660-7562**

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: $15.00-$18.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- IT SERVICE DESK/Desktop support: 7 years (preferred)
- VPN concepts: 5 years (preferred)
- VPN troubleshooting: 5 years (preferred)
- Internet troubleshooting and wireless routers: 5 years (preferred)
- Active Directory: 5 years (preferred)
- ServiceNow: 6 years (preferred)
- Bomgar: 6 years (preferred)
- Windows and MacIntosh’s operating systems: 5 years (preferred)

Licence/Certification:

- CompTIA A+ (preferred)


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