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Provincial Offences Court Clerk

1 month ago

Guelph, Canada The City of Guelph Full time

Why Guelph:
**What we offer**
We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

- Paid vacation days, increasing with years of service
- Paid personal days;
- Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
- Extended health and dental benefits, including Health Care Spending Account;
- Employee and Family Assistance Program;
- Parental leave top up program;
- Learning and development opportunities including tuition assistance
- Employee recognition programs.

Position Overview:
**Key duties and responsibilities**
- Answer inquiries and provide information regarding court processes and procedures, fines, court dates, status of charges before the court, times of court and court administrative procedures such as fine payments, guilty pleas, extensions, re-openings, appeals, time limits, enforcement status and forms to be completed.
- Process payments on the ICON and AIMS systems, Moneris virtual point-of-sale terminal, and online payment portal and balance payments.
- Prepare daily cash deposits, utilizing various ICON, Moneris, and AIMS screens in reconciling payments.
- Carry out administrative functions of the Provincial Offences Court including document intake and processing, pay mileage to witnesses, review RICO reports and pull payments for tickets processed, review suspense payments, process mail, and perform administrative parking duties.
- Utilize CAMS for administrative purposes.
- Receive requests for court interpreters.
- Verify RICO rejection reports and make corrections to cases, as necessary.
- Provide administrative support to the section by maintaining operational statistical data, preparing correspondence, filing, photocopying, stamping and sorting documents.
- Maintain court records, documents and filing systems.
- Maintain office supplies, inventory, equipment, and ensuring sufficient supply of forms.
- Prepare and review necessary documentation for guilty pleas, re-openings, extensions and court orders including bench warrants and recognizance orders.
- Act as Commissioner of Oaths, when required.
- Perform other related duties as assigned.

**Qualifications and requirements**
- Experience handling high-volume cash transactions (e.g., operating a cash register, reconciling, security/safeguarding, and balancing).
- Excellent communication skills with the ability to communicate with all levels of staff, stakeholders and the general public
- Intermediate skills in ICON and Microsoft Office (Word and Excel)
- Working knowledge of the Moneris virtual point-of-sale terminal, AIMS, ARIS, WAM and JD Edwards systems
- Intermediate knowledge of the Provincial Offences Act (Part I, II and III)
- Knowledge of legislation and processes related to court administration matters
- Ability to use proper legal terms in clear concise language
- Excellent organizational skills
- Ability to work independently and in a team environment
- Ability to work well under pressure, complete multiple task assignments and function effectively in a high-volume workplace with time constraints
- Ability to deal effectively with contentious situations and to exercise discretion, judgement, diplomacy, and confidentiality
- A satisfactory Police Record Check will be required at time of offer
- Fluency in French language would be an asset

**Hours of work**
35 hours per week, Monday through Friday, between the hours of 8:30 a.m. and 4:30 p.m. with the requirement to extend the workday to complete customer service inquiries.

**Pay/Salary**
CUPE Local 973 Grade: 6: $27.61 - $33.90

**How to apply