Human Resources Business Partner

1 month ago

North York, Canada Multilingual Community Interpreter Services Full time

MCIS Language Solutions is a not-for-profit social enterprise providing language interpretation, translation, transcription, skills testing and training services. We have over 5,000 language professionals on our roster and serve over 800 customers in 300+ languages. We are committed to our vision of connecting people globally through language. This is your opportunity to add value to a fast-growing organization with a productive work culture.

VISION | To connect people globally through languages.

MISSION | To improve access to critical information and services through high quality language solutions.

VALUES | Respect, Quality, Collaboration, Accountability and Learning

Reporting to the Director of Human Resources, the HRBP is responsible for providing strategic and tactical HR support to designated business groups, with a focus on aligning HR initiatives with business goals and objectives. The HRBP will act as a trusted advisor to business leaders, providing guidance and support on a wide range of HR-related issues, including talent management, employee relations, change management, compliance, performance management, employee engagement and organizational design. The HRBP will partner with business leaders to build organizational capability to achieve current and future business objectives through the development of proactive HR strategy and practices.

**DUTIES AND RESPONSIBILITIES**
The Human Resources Business Partner’s key roles and responsibilities are as follows:
**Strategic Partner**
- Partner with the designated business groups to assess short-term and long-term business needs and provide strategic HR direction.
- Consult with business leaders on an ongoing basis to determine evolving HR requirements and assist with the development and implementation of responsive, effective and value-added HR strategies.
- Build and maintain effective working relationship with business leaders and employees to provide guidance and counsel on a variety of HR and business-related issues on both strategic and tactical levels.
- Serve as initial point of contact to the business in providing advice, problem resolution, and facilitation in the areas of talent management, workforce planning, employee and labour relations, and performance management.
- Oversee and execute implementation of HR initiatives in designated business groups.
- Provide counsel and drive execution on workforce planning and organizational design.
- Analyze and interpret various types of employee data and reports to guide decision making and provide proactive solutions to the business groups.
- Participate in assigned business groups operational meetings.

**Employee Champion**
- Function as the first point of contact for designated business groups on HR matters; manage and provide services in employee relations, staffing and recruiting, performance management, employee orientation, talent management and training and development.
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Provide guidance and support to business leaders on employee relations issues, such as conflict resolution, workplace policies and performance management.
- Provide advice on HR policies, procedures; research, identify and analyze specific employee relations concerns and make appropriate recommendations to the business leaders.
- Oversee talent planning, talent reviews, talent development and succession planning for designated business groups; provide consultation/coaching/training to business leaders as needed.
- Support business leaders in fostering a supportive culture through employee engagement initiatives.
- Participate in the continual development of HR programs/processes, such as recruiting, benefits, performance management, learning and development.
- Work with System Development Office to develop and implement the Competency Management System and Performance Management System.
- Champion, monitor and instill social purpose and a diversity, equity and inclusion lenses in decision-making processes and interactions with business leaders.

**Change Agent**
- Interact with business leaders to find solutions to business issues and facilitate the implementation of change strategies.
- Partner with the business to develop change management strategies and related communication plans for employees, in support of change initiatives.
- Assess the impact of change on employees and work with business leaders to develop and implement mitigation strategies.
- Support employees transition through changes by providing training and support, including identifying development opportunities, and helping employees understand their roles.
- Work with System Development Office to develop and implement the change management system.

**Administrative Expert**
- Lead core HR processes and deliver robust HR services to the designated business groups with the support of HR Operations Specialist, including o

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