Clerical Receptionist-part And/or Full Time

6 days ago


Ottawa, Canada Vitality Rehabilitation Group Full time

Vitality Rehabilitation Group is a dedicated healthcare provider committed to offering exceptional medical services to our community. We are looking for a friendly and efficient Clerical Receptionist to join our team and support our clinic's daily operations.

As a Clerical Receptionist at Vitality Rehabilitation Group, you will be responsible for providing excellent front desk service and supporting the team and management with administrative tasks. Proficiency with Practice Perfect software is an asset. Your duties will include greeting and assisting patients, managing appointments, completing forms, and collecting signatures. Fluency in English, French, and Arabic is required.

**Key Responsibilities**:

- Greet and assist patients in a friendly and professional manner.
- Answer phone calls, schedule appointments, and manage patient inquiries.
- Complete and process various forms, ensuring accuracy and compliance.
- Collect and manage patient signatures for required documents.
- Maintain patient records and ensure confidentiality.
- Assist with billing, insurance claims, and payment processing.
- Support the medical team and management with administrative tasks.
- Utilize Practice Perfect software for patient management and scheduling.
- Maintain a clean and organized reception area.
- Provide excellent customer service and address patient concerns promptly.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience as a receptionist, preferably in a medical setting.
- Proficiency with Practice Perfect software is an asset.
- Fluency in English, French, and Arabic.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Attention to detail and a high level of accuracy.
- Professional appearance and demeanor.

Please submit your resume and a cover letter detailing your relevant experience.

Only qualified applicants will be considered.

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.50 per hour

Expected hours: 15 - 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person



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