IT Support Specialist

2 weeks ago

Vaughan, Canada Steelcon Group of Companies Full time

**IT SUPPORT SPECIALIST**

**JOIN A TEAM WITH THE STRENGTH OF STEEL**

Steelcon employees design, fabricate and build some of the most iconic steel structures from coast to coast. Whether you're working at one of our offices, shops or jobsites, at Steelcon you’ll make an impact every day.

As an IT Support Specialist at our head office in Vaughan, ON, you will be a great asset to our team.

**What you’ll love about us**:

- Competitive wages
- Incentive bonuses
- Benefits packages
- Paid time off / vacation
- Retirement savings program
- Work gear reimbursements
- Training and development
- Contribution-based advancement opportunities

**What we’ll love about you**:

- Technical diploma or degree in computer technology from a recognized Canadian or international institution.
- Minimum of 5 years of professional experience in the IT field.
- Self-motivated and driven to learn on the job, work independently, and contribute suggestions for process improvement within a team environment.
- Excellent written and verbal communication skills, with the ability to patiently address end-users using clear language while employing tact and diplomacy.
- Strong sense of customer service.
- Familiarity with supporting and troubleshooting Windows PCs, Smartphones, VoIP phones, and various network devices.
- Experience in administering a Microsoft 365 environment, that utilizes Exchange, SharePoint, and Teams.
- Experience in administering windows servers, virtual environments, layered networks, using various management tools.

**What you’ll work on**:
Join us at Steelcon and be part of a team that values your fast-paced, self-starter, and independent approach to IT support.

**Skills and experience in**:
Problem-solving skills, handle support inquiries, computer hardware, remote desktop support, customer service skills, organizational and time management skills, help desk, work independently and collaborate with cross-functional teams, experience in deploying, configuring, and managing SharePoint, inter-vlan switching and routing, NG firewalls and expertise in cybersecurity practices.

Steelcon group of companies is an equal opportunity employer committed to accommodating an inclusive environment for all employees and applicants.

Accommodation for applicants with disabilities will be made during the recruitment process when requested.

**Benefits**:

- Extended health care
- Life insurance
- On-site parking
- RRSP match

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Vaughan, ON L4H 3M1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 5 years (required)

Work Location: In person

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