Financial Services Manager
7 months ago
**Job Overview**:
Company of Cars Kelowna is seeking a friendly and highly organized individual to join our team at our car dealership as a **Financial Services Manager**. The Financial Services Manager is responsible for providing financial services to customers, including arranging financing and selling aftermarket products. The role involves working closely with the sales team to ensure a seamless buying experience, maintaining strong relationships with lenders, and ensuring compliance with all financial and legal requirements.
**Key Responsibilities**
- **Finance and Insurance (F&I) Management**: Offer financing options to customers, explaining the terms and the advantages of dealer financing. Sell additional financial products such as extended warranties, service packages, insurance products, and more.
- **Customer Service**: Ensure a high level of customer satisfaction by providing exceptional financial services. Answer customer inquiries and resolve issues promptly.
- **Compliance**: Ensure all financial transactions comply with state and federal regulations. Safeguard customer privacy and the confidentiality of their financial information.
- **Relationship Management**: Build and maintain relationships with financial institutions, insurance providers, and other vendors. Negotiate terms to secure competitive rates and products for the dealership's customers.
- **Documentation and Processing**:Accurately prepare and process all financial documents and contracts. Ensure that all paperwork is completed correctly and in a timely manner, following dealership and legal guidelines.
- **Sales Support**: Work closely with the sales team to facilitate the sale of vehicles. Provide training and support to sales staff on financing options and the benefits of dealership financial products.
**Qualifications**
- Proven experience in automotive finance and insurance, with a solid understanding of lending practices and legal requirements.
- Strong understanding of credit and financial services within an automotive dealership setting.
- Excellent customer service and communication skills.
- Excellent sales penetration and the ability to demonstrate value in our products
- Strong negotiation and sales skills.
- Be self motivated
- High level of integrity and professionalism.
- Proficiency in financial software and MS Office.
- Ability to work well under pressure and meet sales targets.
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