Claims Representative Iii

3 weeks ago

Mississauga, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

We’re looking for a **Claims Representative III - Accident Benefits, DMT **to join our growing team

We offer a hybrid working environment with support and training. Locations can be in either **Ottawa, Ajax, Mississauga, Toronto and London offices.**

**What you’ll do here**:

- Participate in the management of routine and moderately complex files through the dispute process.
- Represent the company in the negotiation and settlement process at the License Appeal Tribunal.
- Attend License Appeal Tribunal case conferences and hearings.
- Demonstrate exposure recognition through proactive file handling with strong analysis.
- Communicate in a timely and respectful manner with the lawyers.
- Instruct Counsel on files in dispute.
- Conduct investigations and identify additional information such as an independent medical examination, customer medical or employment history required to clarify and/or justify a claim.
- Liaising with Technical Services to ensure appropriate action and is in place where appropriate.
- Collaboration and networking with different business units.
- Participate in Large Loss Meetings on files where appropriate.
- Complete training and coaching initiatives.
- Handle a regular intake of task assignments of License Appeal Tribunal disputes

**What you bring to the table**:

- At least 2 + years of Accident Benefit claims handling experience, with a thorough knowledge of the Statutory Accident Benefits Schedule
- Knowledge of provincial legislation governing auto insurance, with ancillary legislation.
- Excellent communication and interpersonal skills with all levels of staff.
- Strong negotiation skills.
- Excellent customer service skills.
- University Degree or any combination of training and experience deemed relevant for the role.
- Mediation Alternate Dispute Resolution Certificate is considered an asset.

LI-Hybrid

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

**Égalité d'accès à l'emploi***

Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.

Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n’hésitez pas à nous le dire quand nous vous ferons part d’une possibilité d’emploi. Nous travaillerons avec vous pour répondre à vos besoins.

**Si vous travaillez pour Intact ou belairdirect, veuillez postuler au moyen de Contact Pour vous.

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