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Tow Truck Operator

4 months ago

North Vancouver, Canada Mitchell's Towing Ltd. Full time

ABOUT US

Shift: 1100-2300 - 4 Days On Followed by 4 Days Off (Rotating Shifts)

RESPONSIBILITIES
- Promptly respond to dispatch for service calls, jump-starts, accident recovery, unlocks, and more.
- Liaise with emergency personnel, Police, Fire, and Bylaw.
- Safely and promptly respond to emergency roadside dispatch requests.
- Liaise with retail clients and repair shops; patrol lots between dispatch calls.
- Work closely with the management team to achieve goals set out for each driver.
- Ensure equipment is maintained, serviced regularly, and updated documentation, i.e., driver's log and vehicle maintenance records.
- Provide professional and courteous service to the general public.
- Review and approve all operational invoices and ensure they are submitted for payment.
- Work collaboratively with other drivers in complex and dangerous situations.
- Responsible for loading and securing vehicles using wheel straps safety chains. Demonstrate knowledge and use of winch lines, snatch blocks, ratchet straps, binders, and various tie-down methods.

**REQUIREMENTS**:

- Close collaboration with management and dispatch teams. 
- Excellent communication skills (English).
- Demonstration of good interpersonal, diplomacy, and judgement skills.
- Leadership ability and soft skills.  
- Excellent organizational and time management skills.
- A clean driver's record.
- A clean criminal record.
- A Class 5 license.
- A Class 3 or Class 1 license would be considered an asset.
- Experience in the towing industry would be considered an asset.
- Experience in automotive education would be considered an asset.
- Occasionally on call during weekends, nights and holidays.

COMPENSATION
- Minimum $200-250 per shift.
- Driver performance incentive program; commission-based pay.
- $200, $400 and $600 Safety Bonus
- Medical & Dental coverage.
- Other company benefits such as catered lunches on payday etc.

**Salary**: $200.00-$250.00 per day

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 12 hour shift
- Night shift

Supplemental pay types:

- Commission pay

Ability to commute:

- North Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location

**Salary**: $200.00-$250.00 per day

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 12 hour shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Tips

Ability to commute/relocate:

- North Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- towing: 1 year (preferred)

Work Location: One location