Member Service Representative

3 weeks ago


Kingston, Canada Rapport Credit Union Full time

The Member Service Representative will be responsible for providing exceptional service to Rapport members by performing cash and non-cash transactions through a limited range of financial services while also promoting our products and services, ensuring security measures taken at all times. The incumbent will promote all of Rapport’s products and services and resolve any member issues within set standards and timelines.

**Responsibilities**:

- Proficient in performing day-to-day banking transactions, accuracy in cash balancing, general ledger balancing and month end balancing duties. Process all transactions accurately and efficiently.
- Maintains proper custody of cash holdings, adheres to guidelines related to security, privacy, hold funds policy, anti-money laundering and compliance practices.
- Identify and promote opportunities to cross sell Rapport’s products and services and successfully refer investment and lending opportunities to appropriate sales staff. Proactive in making outbound calls and soliciting for products and services to demonstrate benefits and features to meet members’ needs.
- Effectively handle members concerns using Problem Resolution skills, attentive listening and following process through to resolution.

**Education and Experience**:

- Post-Secondary Degree/Diploma in Business, Accounting or relevant.
- Minimum two (2) years’ experience working in retail business or financial services industry with experience handling cash in a fast-paced environment.
- Previous experience with banking products and services an asset.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kingston, ON K7M 3Y5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Financial services: 2 years (required)

Work Location: One location



  • Kingston, Canada Kingston Community Credit Union Ltd Full time

    **The Opportunity** **Job Summary** The Member Representative delivers a range of front-line financial products and services to members in a timely, accurate and professional manner, including processing members’ financial transactions, responding to member inquiries and account-related requests, and facilitating resolution and solutions to member issues...


  • Kingston, Canada John's Auto Service Full time

    Job Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...


  • Kingston, Canada Canadian Imperial Bank of Commerce Full time

    Financial Services Representative II page is loaded Financial Services Representative II Apply locations Kingston, ON Port Perry, ON time type Full time posted on Posted 2 Days Ago job requisition id 2405027 We’re building a relationship-oriented bank for the...


  • Kingston, Canada Canadian Imperial Bank of Commerce Full time

    Financial Services Representative II page is loaded Financial Services Representative II Apply locations Kingston, ON Port Perry, ON time type Full time posted on Posted 2 Days Ago job requisition id 2405027 We’re building a relationship-oriented bank for the...


  • Kingston, Canada Canadian Imperial Bank of Commerce Full time

    Financial Services Representative II page is loaded Financial Services Representative II Apply locations Kingston, ON Port Perry, ON time type Full time posted on Posted 2 Days Ago job requisition id 2405027 We’re building a relationship-oriented bank for the...


  • Kingston, Canada Queen's University Full time

    A Brief OverviewThe Housing and Ancillary Services team manages 4,940 student beds in 18 residence buildings, as well as off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre and Event Services. Residence buildings also provide temporary...


  • Kingston, Canada Queen's University Full time

    A Brief OverviewThe Housing and Ancillary Services team manages 4,940 student beds in 18 residence buildings, as well as off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre and Event Services. Residence buildings also provide temporary...


  • Kingston, Canada Queen's University Full time

    A Brief OverviewThe Housing and Ancillary Services team manages 4,940 student beds in 18 residence buildings, as well as off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre and Event Services. Residence buildings also provide temporary...


  • Kingston, Canada Cintas Full time

    **Requisition Number**: 152089 Cintas is seeking a Route Service Sales Representative to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the Route Service...


  • Kingston, Canada Cintas Full time

    **Requisition Number**: 144965 Cintas is seeking a Route Service Sales Representative to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the Route Service...


  • Kingston, Canada Cintas Full time

    **Requisition Number**: 173078 Cintas is seeking a Route Service Sales Representative to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the Route Service...


  • Kingston, Canada THE EMPIRE LIFE INS. CO Full time

    **Bilingual Service Representative**: **Location: In-Office, Kingston, ON** Empire life is looking to hire a Bilingual Service Representative to join our Retail Operations team! You will perform the administration process and have the ability to demonstrate good decision making on issues that fall within a standard framework. **Why pursue this...


  • Kingston, Canada The Holiday Inn Express & Suites Kingston Central Full time

    **ABOUT US**: At Holiday Inn Express & Suites Kingston Central, we pride ourselves in delivering warm and welcoming experiences for guests staying for business or pleasure. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Owned and operated by Diamond Hotels Management Inc. we are committed to delivering...


  • Kingston, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Kingston, Canada Empire Life Full time

    Service Representative (12 Month Contract) Location: In-office to Kingston, ON Empire life is looking to hire a Service Representative to join our Retail Operations team! Why pursue this opportunity Our mission - make insurance, investments and benefits simple, fast and easy for our customers.


  • Kingston, ON, Canada Canadian Imperial Bank of Commerce Full time

    Financial Services Representative II page is loaded Financial Services Representative II Apply locations Kingston, ON Port Perry, ON time type Full time posted on Posted 2 Days Ago job requisition id 2405027 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s...


  • Kingston, Canada Bounced Inc. Full time

    Join a rapidly expanding consumer-tech company with team members at over a dozen campuses across North America. ## Job Summary: We are seeking a highly motivated and outgoing individual to join our team as a Campus Representative. As a Campus Representative, you will be responsible for promoting our company and its products/services on your college campus....


  • Kingston, Canada Petrie Ford Full time

    Job Description: We are currently seeking a Part-Time Maternity Leave Contract Financial Services Representative to join our team at Petrie Ford, a leading Ford dealership in Ontario. In this role, you will be responsible for providing our customers with a range of financial products and services that meet their needs and enhance their overall buying...


  • Kingston, Canada Parks of the St. Lawrence Full time

    **LEAD, RETAIL SALES AND SERVICE REPRESENTATIVE** COMPETITION No: 2023-SLPC-1196 CLASSIFICATION: Merchandiser 2 COMPENSATION GROUP: OPSEU - Administrative SALARY RANGE: $18.35 to $19.49 per hour PERIOD OF EMPLOYMENT: April 3 to December 31, 2023 (Group 3 seasonal recurring and Group 1 temporary) HOURS OF WORK: 36.25 hours per week DIVISION: Fort...


  • Kingston, ON, Canada Queen's University Full time

    A Brief Overview The Housing and Ancillary Services team manages 4,940 student beds in 18 residence buildings, as well as off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre and Event Services. Residence buildings also provide temporary...